fix problems on XLM Wallet [iphone]

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—— Run into issues on XLM Wallet? Get help pending when official support gets back to you!

XLM Wallet - Buy Crypto
Info:
company: Caramba App Development
: https://caramba-apps.com/stellarwallet/
: caramba-apps.com
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Payments issue

Non-compliance issues with Moonpay

Fix: Review the compliance requirements for using Moonpay within the app. Ensure that all your personal information is accurate and up-to-date, i... ⇲

High cash-out fees

Fix: Review the fee structure in the app's help or FAQ section. Understanding when and why fees are applied can help you plan your transactions b... ⇲

Inability to buy lumens

Fix: Verify if lumens are supported in your region or if there are any restrictions on purchasing them. Check the app's asset list for supported... ⇲
 
Account issue

Inability to buy after account approval

Fix: Check if there are any restrictions on your account that may prevent purchases. This could include limits on transaction amounts or pending... ⇲

Difficult account deletion process

Fix: Navigate to the account settings section of the app. Look for an option related to account management or privacy settings. There should be a... ⇲

Complex account setup

Fix: Follow a step-by-step guide or tutorial if available within the app or online. This can simplify the setup process and ensure you don’t miss... ⇲

Frequent roadblocks during setup

Fix: Ensure that your internet connection is stable during the setup process. A weak connection can cause interruptions and errors. OR If road... ⇲

Difficulty moving assets from Coinbase

Fix: Ensure that you are using the correct wallet address when transferring assets from Coinbase. Double-check for any typos or errors. OR If... ⇲
 
UI issue

Basic and bland interface

Fix: Explore the settings or customization options within the app. Some apps allow users to change themes or layouts to enhance the user experien... ⇲

Repeated nickname entry required

Fix: Ensure that you are saving your nickname correctly in the app settings. Look for a 'save' or 'confirm' button after entering your nickname.... ⇲

Automatic address population error

Fix: Check if there are any settings related to address auto-fill in the app. Disable and re-enable this feature to see if it resolves the issue.... ⇲

No portfolio performance tracking

Fix: Explore the app for any portfolio or tracking features. Some apps have hidden sections for performance tracking that may not be immediately... ⇲

Misleading branding

Fix: Review the app's official documentation or website to clarify any confusion regarding its branding. This can help you understand the app's t... ⇲

Overall poor user experience

Fix: Identify specific areas of the app that are causing frustration and look for alternative apps that may offer a better user experience. OR... ⇲
 
Backup issue

Limited backup options

Fix: Check the app's settings for any backup options available. Some wallets allow you to export your keys or recovery phrases to a secure locati... ⇲
 
Ads issue

Persistent ads obstructing usage

Fix: Check if there is an option to disable ads in the app settings. Some apps offer a premium version that removes ads for a fee. OR If ads a... ⇲
 
Storage issue

Unclear storage functionality

Fix: Consult the app's help section for detailed explanations of how storage works within the app. This may clarify any confusion regarding asset... ⇲
 
Compatibility issue

Limited asset support

Fix: Check the app's official website or help section for a list of supported assets. This will help you understand what you can and cannot trade... ⇲

Third-party app concerns

Fix: Research the third-party apps you are considering using with the wallet. Look for reviews and security assessments to ensure they are reputa... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
87.3%

Bad experience
9.3%

Neutral
3.4%

~ from our NLP analysis of 762 combined software ratings.

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 Private Data XLM Wallet collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Stellar Wallet Upgrade: $0.99 Removes the ads
  2. 1 Tradepoint: $0.99 1 Tradepoint for the XLM Marketplace
  3. 5 Tradepoints: $2.99 5 Tradepoints for the XLM Marketplace
  4. 25 Tradepoints: $13.99 25 Tradepoints for XLM Marketplace
  5. 10 Tradepoints: $5.99 10 Tradepoints for XLM Marketplace