fix problems on BYU [iphone]

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—— Run into issues on BYU? Get help pending when official support gets back to you!

BYU
Info:
company: Brigham Young University
: http://go.byu.edu/mobile-suite
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Features issue

Learning Suite feature limited

Fix: 1. Explore All Features: Make sure you are familiar with all the features available in the Learning Suite. Check the app's help section or u... ⇲

Issues with mobile ordering

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if it resolves the... ⇲

Lack of classroom layouts on maps

Fix: 1. Use Alternative Maps: If the app does not provide classroom layouts, consider using Google Maps or campus maps available on the BYU websi... ⇲

Limited information compared to website

Fix: 1. Use the Website: For more comprehensive information, access the BYU website directly through a browser on your device. 2. Bookmark Impor... ⇲

Digital ID card not easily accessible

Fix: 1. Check App Settings: Look for a section in the app dedicated to your profile or ID card. It may be located under account settings. 2. Sav... ⇲
 
UI issue

Difficult navigation

Fix: 1. Familiarize Yourself: Spend some time exploring the app to understand its layout. Use the help section for guidance on navigating differe... ⇲

Widgets sometimes unresponsive

Fix: 1. Restart the App: Close the BYU app completely and reopen it to refresh the widgets. 2. Remove and Re-add Widgets: Long press on the widg... ⇲
 
Login issue

Inconsistent login process

Fix: 1. Check Credentials: Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Passwo... ⇲

Requires frequent re-login

Fix: 1. Enable 'Remember Me': If the app has a 'Remember Me' option during login, ensure it is checked to avoid frequent logins. 2. Update the A... ⇲
 
Customization issue

Dark mode color scheme problematic

Fix: 1. Switch to Light Mode: If dark mode is causing issues, switch back to light mode by going to Settings > Display & Brightness and selecting... ⇲

Inability to customize calendar features

Fix: 1. Explore Settings: Check the app settings for any options related to calendar customization. 2. Use External Calendar Apps: If customizat... ⇲
 
Notifications issue

Notifications for insufficient funds missing

Fix: 1. Check Notification Settings: Go to Settings > Notifications > BYU app and ensure notifications are enabled. 2. Manually Check Balance: R... ⇲
 
Loading issue

BYU fails to load personal data

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if it resolves the... ⇲
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 what users are saying
Good experience
92.7%

Bad experience
4.8%

Neutral
2.5%

~ from our NLP analysis of 6,977 combined software ratings.

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 Private Data BYU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics