fix problems on Poppy [iphone]

—— Run into issues on Poppy? Get help pending when official support gets back to you!

Poppy: Cars, Vans & Taxi

Info:

company: Poppy Mobility

: https://help.poppy.be

: poppy.be

Chat with our AI-based Poppy Support

🛠️ Common Poppy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Poppy freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Poppy app off... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find Poppy, and select 'Offload App'. This will remove the app but... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often fix bugs that cause crashes. 2. Check for iOS updates b... ⇲

Loading issue

limited offline functionality

Fix: 1. Check if the app has a 'Download for Offline Use' feature. If available, download the content you need while connected to Wi-Fi. 2. Consi... ⇲

Support issue

poor customer support

Fix: 1. Utilize the app's FAQ or help section, which may provide answers to common issues. 2. Check online forums or communities for user-generat... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > Poppy and ensure that notifications are enabled. Check the alert style and sounds to ensure they are set... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Look for a tutorial or help section within the app that may guide y... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. Sometimes, features are not immediately obvious... ⇲

Battery issue

high battery consumption

Fix: 1. Check battery usage by going to Settings > Battery and see how much battery Poppy is consuming. If it's high, consider limiting your use... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the App Store for the latest version of Poppy and ensure your device meets the minimum requirements. If your device is outdated, co... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.1%

Neutral

2.9%

Bad experience

0.0%

~ from our NLP analysis of 68 combined software ratings.

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Private Data Poppy collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Diagnostics