fix problems on PatientKeeper [iphone]

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PatientKeeper
Info:
company: PatientKeeper, Inc.
: https://www.patientkeeper.com/contact
: www.patientkeeper.com
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Slow issue

PatientKeeper is slow

Fix: 1. Close any other apps running in the background to free up system resources. 2. Restart your iPhone to clear temporary files and refresh t... ⇲
 
Settings issue

settings do not save

Fix: 1. Ensure that you are connected to the internet when making changes to settings, as some settings may require a connection to save. 2. Afte... ⇲
 
Timeout issue

PatientKeeper times out too quickly

Fix: 1. Check the app settings for any timeout or session duration options and adjust them if available. 2. If there is no option, try to stay ac... ⇲
 
UI issue

face recognition not prompting

Fix: 1. Ensure that face recognition is enabled in the app settings. 2. Check your device settings to ensure that face recognition is enabled for... ⇲

interface is busy

Fix: 1. Explore the app settings for any options to customize the interface or simplify the view. 2. Use filters to limit the information display... ⇲

difficult to perform simple tasks

Fix: 1. Familiarize yourself with the app's user guide or help section to understand the best practices for performing tasks. 2. Practice using t... ⇲

graphs are not useful

Fix: 1. Check if there are options to customize the graphs or change the data being displayed for better relevance. 2. Look for any settings that... ⇲

discharge paperwork is disorganized

Fix: 1. Check the app settings for any options to customize the layout of discharge paperwork. 2. Use any available search or filter functions to... ⇲

reason for adding patient is blank

Fix: 1. Check the app settings to see if there is an option to set default reasons for adding patients. 2. Ensure that you are filling out all re... ⇲
 
Customization issue

module arrangement resets

Fix: 1. After arranging the modules, ensure you save the layout if there is a save option. 2. Check for any app settings that may affect module a... ⇲
 
Ads issue

unwanted pop-ups

Fix: 1. Check the app settings for any notification or pop-up settings and disable them if possible. 2. Ensure that your device's notification se... ⇲
 
Syncing issue

patient list is outdated

Fix: 1. Manually refresh the patient list by pulling down on the screen if the app supports this feature. 2. Check for any filters that may be li... ⇲
 
Crashes issue

system crashes when viewing lab results

Fix: 1. Ensure that the app is updated to the latest version, as updates often fix bugs. 2. Clear the app cache if that option is available in th... ⇲

adding patients causes crashes

Fix: 1. Ensure that the app is updated to the latest version, as updates often fix bugs. 2. Restart your iPhone to clear any temporary issues tha... ⇲
 
Freezing issue

PatientKeeper freezes constantly

Fix: 1. Restart your iPhone to clear any temporary issues that may be causing the app to freeze. 2. Ensure that the app is updated to the latest... ⇲
 
Loading issue

does not load current patients

Fix: 1. Refresh the patient list by pulling down on the screen if the app supports this feature. 2. Check your internet connection to ensure it i... ⇲
 
Search issue

cannot search for patients

Fix: 1. Ensure that you are using the correct search criteria and that there are no filters applied that may limit the search results. 2. Restart... ⇲
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 what users are saying
Bad experience
59.1%

Good experience
40.9%

Neutral
0.0%

~ from our NLP analysis of 44 combined software ratings.

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 Private Data PatientKeeper collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics