fix problems on NJFCU [iphone]

—— Run into issues on NJFCU ? Get help pending when official support gets back to you!

NJFCU Mobile

Info:

company: NORTH JERSEY FEDERAL CREDIT UNION INC

: https://njfcu.org/contact-us/

: njfcu.org

Chat with our AI-based NJFCU Support

🛠️ Common NJFCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

NJFCU freezes upon opening

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲

Deposited checks take longer to clear

Fix: 1. Check the deposit policy: Review the NJFCU Mobile app or the NJFCU website for information on their check clearing policies. Some checks... ⇲

Account issue

Inability to view account balance without logging in

Fix: 1. Use the NJFCU website: If you need to check your balance without logging in to the app, you can visit the NJFCU website on your mobile br... ⇲

Pending transactions not visible

Fix: 1. Refresh the app: Sometimes, pending transactions may not show up due to a temporary glitch. Pull down on the transaction list to refresh... ⇲

Updates issue

Confusing update features

Fix: 1. Review update notes: When an update is available, check the update notes in the App Store for details on what has changed. This can help... ⇲

Support issue

Technical support issues

Fix: 1. Use the FAQ section: Visit the NJFCU website and check their FAQ section for common issues and solutions. This can often provide quick an... ⇲

Payments issue

Surcharges for fund transfers

Fix: 1. Review transfer options: Check the NJFCU Mobile app for different transfer methods. Some methods may incur surcharges while others do not... ⇲

Processing fees for cash advances

Fix: 1. Check your account terms: Review the terms and conditions of your account regarding cash advances. Understanding the fees can help you av... ⇲

Coin redemption machine charges

Fix: 1. Use a local bank: Check if your local bank offers free coin counting services. Many banks provide this service to account holders without... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.8%

Neutral

2.7%

Bad experience

1.5%

~ from our NLP analysis of 1,768 combined software ratings.

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Private Data NJFCU collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Other Data