fix problems on Influence [iphone]

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Influence - Paid Video Surveys
Info:
company: VoxPopMe Ltd
: https://voxpopme.zendesk.com/hc/en-gb/sections/202822989-Community-Help
: app.voxpopme.com
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Bugs issue

Inconsistent survey availability

Fix: Regularly check the app at different times of the day. Survey availability can vary, and logging in at various times may increase your chanc... ⇲
 
Glitches issue

Technical glitches during surveys

Fix: Close the app completely and restart it. This can help clear any temporary glitches. To do this, swipe up from the bottom of the screen (or... ⇲
 
Crashes issue

Influence crashes when accessing surveys

Fix: Ensure your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. Compatibi... ⇲
 
Payments issue

Delayed cash out process

Fix: Check the app's cash out policy in the settings or FAQ section. Some apps have specific processing times for cash outs, and understanding th... ⇲

Low payout for surveys

Fix: Focus on completing higher-paying surveys if available. Some surveys may offer better compensation than others, so prioritize those when the... ⇲
 
Video issue

Rejection of video responses

Fix: Review the guidelines for video submissions within the app. Ensure that your videos meet all specified criteria, such as length, content, an... ⇲
 
Updates issue

Limited number of surveys offered

Fix: Expand your profile information in the app. Providing more details can help match you with a wider range of surveys. OR Consider using th... ⇲

Surveys fill up quickly

Fix: Log in to the app frequently and check for new surveys as soon as you receive notifications. Being proactive can help you secure spots befor... ⇲
 
Screen issue

Blank screen when accessing new surveys

Fix: Try restarting the app or your device. This can often resolve temporary glitches that cause a blank screen. OR Check for app updates in t... ⇲
 
Audio issue

Static sound in video responses

Fix: Ensure that your device's microphone is not obstructed and that you are in a quiet environment when recording. Background noise can cause st... ⇲
 
Installation issue

Influence requires frequent reinstallation

Fix: Check for available updates for both the app and your iPhone's operating system. Keeping both updated can help reduce the need for reinstall... ⇲
 
Notifications issue

Notifications for surveys not reliable

Fix: Ensure that notifications are enabled for the app in your iPhone's settings. Go to Settings > Notifications > Influence - Paid Video Surveys... ⇲
 
Support issue

Long response time from customer support

Fix: Check the app for any FAQs or help sections that may address your issue. Many common problems have documented solutions that can save you ti... ⇲
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 what users are saying
Good experience
91.6%

Bad experience
5.0%

Neutral
3.4%

~ from our NLP analysis of 2,913 combined software ratings.

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 Private Data Influence collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
    • Sensitive Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics