fix problems on DCAC Events [iphone]

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—— Run into issues on DCAC Events? Get help pending when official support gets back to you!

DCAC Events
Info:
company: Dallas Children's Advocacy Center
: http://www.cadmiumcd.com/support/
: www.eventscribe.com
Chat with our AI-based DCAC Events Support
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Slow issue

DCAC Events is slow

Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) and swipe up on app... ⇲
 
UI issue

difficult to navigate

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app's menus and features. Take notes on where key functions are locat... ⇲

buttons hard to find

Fix: 1. Familiarize yourself with the layout: Spend time exploring the app to learn where buttons are located. 2. Use the search function: If ava... ⇲
 
Login issue

frequent logouts

Fix: 1. Check your internet connection: Ensure you have a stable connection, as poor connectivity can cause frequent logouts. 2. Update the app:... ⇲
 
Loading issue

takes long to load

Fix: 1. Restart the app: Close the app completely and reopen it to see if loading times improve. 2. Clear cache: Go to Settings > General > iPhon... ⇲
 
Syncing issue

evaluation submission delays

Fix: 1. Ensure a stable internet connection: Check your Wi-Fi or cellular data connection to ensure it is strong and stable before submitting eva... ⇲
 
Customization issue

missing features for favorites

Fix: 1. Check app settings: Go to the settings or preferences section of the app to see if there are options to enable or manage favorite feature... ⇲

no printing option for slides

Fix: 1. Take screenshots: If you need to print slides, take screenshots of the slides and print them from your Photos app. 2. Use a PDF converter... ⇲
 
Messages issue

message string format issues

Fix: 1. Check app settings: Look for any formatting options in the app settings that may allow you to adjust how messages are displayed. 2. Resta... ⇲
 
Bugs issue

incomplete event listings

Fix: 1. Refresh the app: Pull down on the event listings page to refresh the content. 2. Check your filters: Ensure that no filters are applied t... ⇲

overbooked sessions

Fix: 1. Check for alternative sessions: Look for other available sessions that may not be fully booked. 2. Join a waitlist: If the app offers a w... ⇲
 
Security issue

verification codes don’t work

Fix: 1. Check your internet connection: Ensure you have a stable connection when requesting verification codes. 2. Request a new code: If the cod... ⇲
 
Permissions issue

locked out of breakout sessions

Fix: 1. Check your registration: Ensure that you are registered for the breakout session and that you have the correct access credentials. 2. Ref... ⇲
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 what users are saying
Good experience
94.5%

Bad experience
3.6%

Neutral
2.0%

~ from our NLP analysis of 1,229 combined software ratings.

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 Private Data DCAC Events collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data