fix problems on My Story Book Maker [iphone]

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—— Run into issues on My Story Book Maker? Get help pending when official support gets back to you!

My Story Book Maker
Info:
company: MY STORY, LLC
: http://www.mystory.co
: www.mystory.co
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Freezing issue

My Story Book Maker freezes

Fix: Try closing the app completely and restarting it. To do this, double-click the home button (or swipe up from the bottom on newer iPhones) an... ⇲

Stuck on author page

Fix: If you're stuck, try tapping the back button or home button to see if that allows you to navigate away from the author page. OR Restart t... ⇲

Stuck on text input

Fix: Try tapping outside the text box to see if that allows you to exit the text input mode. If that doesn't work, restart the app. OR Check i... ⇲
 
Customization issue

Editing cover page is difficult

Fix: If you're having trouble editing the cover page, try zooming in on the cover area to get a better view of the elements you want to change. T... ⇲

Lack of color fill options

Fix: As a workaround, consider using an external drawing app to create illustrations with color fills, then import those images into My Story Boo... ⇲

Basic illustration tools

Fix: To enhance your illustrations, consider using a more advanced drawing app to create your images and then import them into My Story Book Make... ⇲

Only one author allowed

Fix: If you need multiple authors, consider creating separate accounts or profiles for each author on your device and switching between them as n... ⇲
 
Account issue

Cannot access previous creations

Fix: Check if there is a 'My Books' or 'Library' section within the app where your previous creations might be stored. Sometimes, they are not im... ⇲
 
Glitches issue

Glitches when placing pictures

Fix: Try restarting the app and then attempting to place the pictures again. This can sometimes resolve temporary glitches. OR If the problem... ⇲
 
Crashes issue

My Story Book Maker crashes when opening books

Fix: Make sure your app is updated to the latest version, as updates often fix stability issues. Check the App Store for any available updates.... ⇲
 
Slow issue

Slow response time when clicking buttons

Fix: Close any other apps running in the background to free up memory and improve performance. You can do this by double-clicking the home button... ⇲
 
UI issue

Unable to add text

Fix: Check if there are any restrictions or settings within the app that might be preventing text input. Sometimes, toggling settings can resolve... ⇲
 
Payments issue

Backgrounds require payment

Fix: To work around this, consider using a free image editing app to create your own backgrounds and then import them into My Story Book Maker as... ⇲

Limited free features

Fix: Focus on maximizing the use of the free features available. Plan your story around what you can do without needing to pay for additional fea... ⇲

Purchase options not functioning

Fix: Check your internet connection to ensure it is stable, as a poor connection can affect in-app purchases. Try switching to Wi-Fi if you're on... ⇲

Requires payment for additional features

Fix: Focus on using the features available for free and plan your story around those limitations. You can always upgrade later if needed. OR L... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
80.4%

Bad experience
12.8%

Neutral
6.8%

~ from our NLP analysis of 352 combined software ratings.

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 Private Data My Story Book Maker collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Full Upgrade of My Story: $4.99 This upgrade enables all features in the My Story app which includes unlimited authors, books, all sticker sets, as well as Dropbox syncing.