fix problems on Vio [iphone]

—— Run into issues on Vio? Get help pending when official support gets back to you!

Vio: QR Seguro

Info:

company: Servico Federal de Processamento de Dados (SERPRO)

: https://servicos.serpro.gov.br/vio/

Chat with our AI-based Vio Support

🛠️ Common Vio Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Does not memorize data from QR code

Fix: Check the app settings to see if there is an option to enable data memorization or history. If available, toggle this option on. If not, con... ⇲

Cannot save CNH

Fix: Ensure that you have granted the app the necessary permissions to access your device's storage. Go to Settings > Privacy > Photos and ensure... ⇲

Compatibility issue

Previous SERPRO app no longer accessible

Fix: If you still have the SERPRO app installed, check if you can access your data there. If not, look for any backup options within the app that... ⇲

Scanning issue

Fails to read QR code

Fix: Ensure that the camera lens is clean and unobstructed. Sometimes dirt or smudges can prevent the camera from focusing properly on the QR cod... ⇲

Bugs issue

Basic functionality not met

Fix: Review the app's user guide or help section to ensure you are using all features correctly. Sometimes, users may overlook basic functionalit... ⇲