fix problems on Enigma [iphone]

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—— Run into issues on Enigma? Get help pending when official support gets back to you!

Enigma: UFO Sightings & Alerts
Info:
company: Enigma Labs, LLC
: https://enigmalabs.io/about
: enigmalabs.io
Chat with our AI-based Enigma Support
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UI issue

Opaque rating system for sightings

Fix: 1. Check the app's help or FAQ section for any explanations regarding the rating system. 2. If no information is available, consider reachin... ⇲

Map lacks comprehensive geographic representation

Fix: 1. Zoom in and out on the map to see if additional details appear. 2. Check if there are any settings within the app that allow you to adjus... ⇲
 
Notifications issue

Inconsistent notification for new sightings

Fix: 1. Go to Settings > Notifications > Enigma and ensure that notifications are enabled. 2. Check the app settings to see if there are options... ⇲
 
Login issue

Login options limited and problematic

Fix: 1. Ensure you are using the correct login credentials. If you forgot your password, use the 'Forgot Password' option to reset it. 2. Check i... ⇲
 
Glitches issue

AR feature glitches and requires recalibration

Fix: 1. Ensure your device is compatible with AR features and that you are using the latest version of the app. 2. Restart the app and recalibrat... ⇲
 
Crashes issue

Error messages prevent app usage

Fix: 1. Restart the app and your device to clear temporary errors. 2. Check for app updates in the App Store and install any available updates.... ⇲

Crashes on certain devices

Fix: 1. Ensure your device's operating system is updated to the latest version by going to Settings > General > Software Update. 2. Check for app... ⇲
 
Support issue

No clear instructions for submitting reports

Fix: 1. Explore the app's help or FAQ section for guidance on submitting reports. 2. Look for a tutorial or guide within the app that may provide... ⇲
 
Search issue

Search function for locations does not yield results

Fix: 1. Ensure you are entering the correct spelling and format for the location you are searching. 2. Check your internet connection; a weak con... ⇲
 
Customization issue

Inability to edit submitted reports

Fix: 1. Check the app's help or FAQ section to see if there are any guidelines on editing reports. 2. If editing is not supported, consider submi... ⇲
 
Privacy issue

Spam emails from unrelated services

Fix: 1. Check the app's settings to see if there are options to manage email preferences or unsubscribe from unwanted emails. 2. Use the 'Unsubsc... ⇲
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 what users are saying
Good experience
94.9%

Neutral
3.1%

Bad experience
2.0%

~ from our NLP analysis of 3,173 combined software ratings.

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 Private Data Enigma collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics