fix problems on Pixen [iphone]

—— Run into issues on Pixen? Get help pending when official support gets back to you!

Pixen - pixel art editor

Info:

company: Furnace Creek Software LLC

: https://pixenapp.com

: pixenapp.com

Chat with our AI-based Pixen Support

🛠️ Common Pixen Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Pixen crashes frequently

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available update... ⇲

export functionality limited to photos and gifs

Fix: 1. Check if there are any updates available for Pixen that might expand export options. Go to the App Store, tap on your profile icon, and s... ⇲

Bugs issue

artwork not saving latest edits

Fix: 1. Make sure you are saving your work regularly. Tap on the save icon or use the save option in the menu after making significant changes.... ⇲

Crashes issue

Pixen won't open

Fix: 1. Force close the app by swiping up from the bottom of the screen (or double-tapping the Home button) and swiping up on the Pixen app. Then... ⇲

crashes when undoing

Fix: 1. Try to limit the number of undo actions you perform in a single session. Instead of undoing multiple steps at once, make smaller changes... ⇲

crashes when exiting artwork

Fix: 1. Before exiting, ensure that you save your work to prevent loss of data. 2. Try to exit the artwork by tapping the back button instead of... ⇲

export crashes every time

Fix: 1. Ensure that you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space. 2. Try exp... ⇲

UI issue

interface buttons too small

Fix: 1. Adjust the display settings on your iPhone. Go to Settings > Display & Brightness and try changing the text size or enabling 'Larger Text... ⇲

animation preview screen not available while working on frames

Fix: 1. Check if there is a toggle or setting in the app that allows you to enable the animation preview. Sometimes this feature is hidden in the... ⇲

Customization issue

no option to change background color

Fix: 1. Check the app settings or preferences to see if there is an option to change the background color. Sometimes this feature is hidden in a... ⇲

no two-finger touch for undo

Fix: 1. Familiarize yourself with the app's specific undo method, which may involve a different gesture or button. Check the app's help section o... ⇲