fix problems on Ever Play [iphone]

—— Run into issues on Ever Play? Get help pending when official support gets back to you!

Ever Play - HiFi Music Player

Info:

company: 超张

: http://www.appgreat.com/Fancy/

Chat with our AI-based Ever Play Support

🛠️ Common Ever Play Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Ever Play stops playing when switched to background or phone is locked

Fix: Check the app settings to ensure that background audio is enabled. Go to the app's settings and look for an option related to background pla... ⇲

Bug with overlaying windows on iPad version

Fix: Try restarting the app. Close the app completely by swiping it away in the app switcher and then reopen it to see if the issue persists. O... ⇲

Downloads issue

Album art automatic download is buggy

Fix: Manually add album art by selecting the album in the app, tapping on the album art area, and choosing to add or edit the artwork. You can fi... ⇲

Audio issue

Missing album and artist information for SACD ISOs

Fix: Manually edit the metadata for the SACD ISOs. Use a music management app or software on your computer to add the missing album and artist in... ⇲

Sampling rate and bit number of AAC format songs are incorrect

Fix: Verify the settings in the app to ensure that it is set to display the correct audio information. Look for audio settings or preferences wit... ⇲

Gapless playback does not work properly for DSD

Fix: Check the app settings for any options related to gapless playback and ensure they are enabled. If not, toggle them on and test playback aga... ⇲

Cuts out right after starting

Fix: Clear the app's cache if the option is available in the settings. This can help resolve issues with the app crashing on startup. OR Reins... ⇲

Incorrect lyrics matching

Fix: Manually edit the lyrics within the app if the option is available. Look for a way to add or correct lyrics for specific songs. OR Use a... ⇲

Performance issue

Unstable performance

Fix: Ensure that your iPhone has enough free storage space. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to... ⇲

Syncing issue

Only syncs a limited number of tracks from iTunes library

Fix: Check the app's settings to see if there is a limit set for syncing tracks. If so, increase the limit or disable it altogether. OR Try sy... ⇲

Support issue

WebDAV support is not functioning

Fix: Double-check the WebDAV server settings in the app. Ensure that the URL, username, and password are entered correctly. OR Try using a dif... ⇲

Settings issue

No option to turn shuffle off

Fix: Check the playback controls while a song is playing. Look for a shuffle icon and tap it to toggle shuffle off. OR If the shuffle option i... ⇲

Customization issue

Lyrics size is not adjustable

Fix: Look for any settings related to text size or display options in the app's settings menu. If available, adjust the text size from there. O... ⇲

Uploads issue

No support for Google Drive

Fix: Use a third-party app to download files from Google Drive to your device, then import them into the Ever Play app manually. OR Consider u... ⇲

Payments issue

Subscription model is expensive

Fix: Evaluate the features you use most and consider downgrading to a less expensive plan if available, or look for promotional offers that may r... ⇲

Compatibility issue

VoiceOver compatibility issues

Fix: Check the app's accessibility settings to ensure that VoiceOver is enabled and configured correctly. Go to Settings > Accessibility > VoiceO... ⇲