fix problems on Luxy [iphone]

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—— Run into issues on Luxy? Get help pending when official support gets back to you!

Luxy - Selective Dating App
Info:
company: Luxy Inc.
: https://www.onluxy.com/page?path=support
: www.onluxy.com
Chat with our AI-based Luxy Support
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Support issue

Inadequate customer service

Fix: Check the app for any FAQ or help section that may address common issues. This can often provide quick answers without needing to contact cu... ⇲
 
Registration issue

Profile approval delays

Fix: Ensure that your profile meets all the requirements set by the app. Double-check that your photos and information comply with the guidelines... ⇲
 
Glitches issue

Glitches and app freezing

Fix: Try closing the app completely and restarting it. This can often resolve temporary glitches. If the problem persists, consider uninstalling... ⇲
 
Account issue

Fake or bot accounts

Fix: Be cautious when interacting with new profiles. Look for signs of authenticity, such as detailed profiles and genuine photos. If you suspect... ⇲

Limited daily profile views

Fix: Make the most of your daily profile views by prioritizing profiles that interest you the most. Focus on quality over quantity in your intera... ⇲

Issues with account verification

Fix: Ensure that you are following the verification process correctly. Double-check that you are submitting the required information accurately.... ⇲

Limited engagement from matches

Fix: Take the initiative to send messages and engage with your matches. Sometimes, users may be waiting for the other person to make the first mo... ⇲

Difficulties in deleting accounts

Fix: Look for the account settings section within the app, where you should find an option to delete your account. Follow the prompts carefully.... ⇲

Lack of genuine connections

Fix: Be proactive in your approach by sending thoughtful messages and engaging with users who share your interests. OR Consider using the app... ⇲
 
Payments issue

High subscription costs

Fix: Evaluate the features you are using and determine if a subscription is necessary for your needs. If not, consider using the app's free featu... ⇲

Paywall for basic features

Fix: Identify which features are essential for your dating experience and focus on maximizing the use of free features available to you. OR Co... ⇲

Overemphasis on paid features

Fix: Focus on utilizing the free features effectively. Engage with users and make the most of the interactions available without paying. OR If... ⇲
 
Settings issue

Inability to set distance filters

Fix: Use the app's existing location settings to find matches nearby. If distance filtering is not available, consider reaching out to customer s... ⇲

Unclear matching criteria

Fix: Take time to fill out your profile completely and accurately. The more information you provide, the better the app can match you with compat... ⇲
 
Messages issue

Messages often go unanswered

Fix: Craft engaging and personalized messages that stand out. Mention something specific from the other person's profile to increase the chances... ⇲
 
Notifications issue

Frequent notifications without access

Fix: Check your notification settings within the app to customize what alerts you receive. This can help reduce unnecessary notifications. OR... ⇲
 
UI issue

Inconsistent user experience

Fix: Keep track of your experiences and note any patterns. This can help you identify what works best for you within the app. OR Try using the... ⇲
 
Ads issue

Misleading promotional offers

Fix: Read the terms and conditions of any promotional offers carefully before signing up. This can help you understand what you are committing to... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.8%

Bad experience
4.1%

Neutral
3.1%

~ from our NLP analysis of 96,206 combined software ratings.

 Switch to these Alternatives:
Luxy Pro: Elite & Quality Date
MM: Elite Premium Dating App
Sugar Meet & Hookup Me: Secret
Sugar Meet Strangers - X LOVER
SUGAR - Dating with Sweetness
Bumpy – International Dating
Dating.com: Global Chat & Date
EliteSingles: Serious Dating
Interracial Match, Date: Mixed
Jaumo Dating App: Flirt & Meet

 Private Data Luxy collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Usage Data
    • Sensitive Info
    • Diagnostics

  Cost of Subscriptions
  1. Luxy BLACK: $99.99 Luxy Black is the premium service which allows the user to get a full membership and to access to all of exclusive advanced features. Advanced Features: Get a VIP Emblem Message to anyone you like Fine tune your matches Get more possible matches
  2. Luxy BLACK: $69.99 Luxy Black is a premium service.
  3. Luxy Coins: $2.99 Members can use the premium features like Boost, Roses and more after they buy coins. Boost is a feature with which their profile will receive guaranteed views. Users can also send more one Roses to others who they are interested in.
  4. PrimeGreeting: $0.99 Send opening lines to over 100 new members.
  5. Luxy Coins: $14.99 Members can use the premium features like Boost, Roses and more after they buy coins. Boost is a feature with which their profile will receive guaranteed views. Users can also send more one Roses to others who they are interested in.
  6. Luxy Coins: $149.99 Members can use the premium features like Boost, Roses and more after they buy coins. Boost is a feature with which their profile will receive guaranteed views. Users can also send more one Roses to others who they are interested in.
  7. Luxy BLACK: $449.99 Luxy BLACK/year is a 1-year premium service.
  8. Luxy BLACK: $119.99 Luxy Black is a premium service.
  9. Luxy Coins: $39.99 Coins can be used to buy Roses and Boost.
  10. Luxy Coins: $24.99 Coins can be used to buy features like Boost.