fix problems on EClinicalTouch 4 [iphone]

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—— Run into issues on EClinicalTouch 4? Get help pending when official support gets back to you!

eClinicalTouch 4
Info:
company: eClinicalWorks LLC
: https://my.eclinicalworks.com
: my.eclinicalworks.com
Chat with our AI-based eClinicalTouch 4 Support
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Network issue

Frequent timeouts

Fix: 1. Adjust Timeout Settings: If the app has settings for session timeouts, increase the duration to prevent frequent logouts. Check under app... ⇲
 
UI issue

Increased number of clicks/taps

Fix: 1. Familiarize with Shortcuts: Review the app’s user guide or help section to learn about any shortcuts or quicker navigation methods that c... ⇲

Cumbersome order entry

Fix: 1. Use Templates: If the app supports it, create templates for frequently entered orders to speed up the process. Check the app’s documentat... ⇲

Difficult navigation

Fix: 1. Explore the User Guide: Familiarize yourself with the app’s layout by reviewing the user guide or help section. Understanding the structu... ⇲

Unintuitive user interface

Fix: 1. Customize Interface: Check if the app allows customization of the interface. Adjust settings to make it more user-friendly based on your... ⇲

Inefficient workflow

Fix: 1. Map Out Your Workflow: Take time to document your current workflow and identify bottlenecks. This can help you find areas to streamline.... ⇲

Increased frustration

Fix: 1. Take Breaks: If you find yourself getting frustrated, take short breaks to clear your mind and return with a fresh perspective. 2. Docume... ⇲

Reduced productivity

Fix: 1. Prioritize Tasks: Create a daily task list to prioritize your most important tasks and focus on completing them first. 2. Limit Distracti... ⇲

Basic functions require more steps

Fix: 1. Review User Guide: Familiarize yourself with the app’s user guide to learn about shortcuts or quicker methods for performing basic functi... ⇲
 
Notifications issue

Loss of alert/notification functionality

Fix: 1. Check Notification Settings: Go to Settings > Notifications > eClinicalTouch 4 and ensure that notifications are enabled. Adjust settings... ⇲
 
Compatibility issue

Inconsistent functionality across devices

Fix: 1. Ensure App is Updated: Make sure that eClinicalTouch 4 is updated to the same version across all devices to minimize inconsistencies. 2.... ⇲
 
Crashes issue

Frequent crashes

Fix: 1. Update the App: Ensure you are using the latest version of eClinicalTouch 4. Go to the App Store and check for updates. 2. Free Up Storag... ⇲
 
Screen issue

eClinicalTouch 4 does not fit screen properly

Fix: 1. Check for Updates: Ensure that you are using the latest version of the app, as updates may include fixes for display issues. 2. Adjust Di... ⇲
 
Customization issue

Limited customization options

Fix: 1. Explore Settings: Thoroughly explore the app’s settings to see if there are any hidden customization options that can be adjusted to bett... ⇲
 
Syncing issue

Problems with merging patients

Fix: 1. Review Merge Process: Carefully follow the app’s instructions for merging patients. Ensure you are selecting the correct records to merge... ⇲

Missing appointments

Fix: 1. Check Calendar Sync: Ensure that your calendar settings are properly synced with the app. Go to Settings > Calendar and check if eClinica... ⇲
 
Glitches issue

Glitchy dictation function

Fix: 1. Check Microphone Settings: Ensure that the app has permission to access your microphone. Go to Settings > Privacy > Microphone and enable... ⇲
 
Bugs issue

Lack of beta testing before release

Fix: 1. Stay Updated: Regularly check for updates to the app, as developers may release patches to address issues that arise post-launch. 2. Prov... ⇲
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 what users are saying
Bad experience
68.8%

Good experience
29.7%

Neutral
1.6%

~ from our NLP analysis of 64 combined software ratings.

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 Private Data eClinicalTouch 4 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Sensitive Info
    • Other Data