fix problems on CLASS101 [iphone]

​

—— Run into issues on CLASS101? Get help pending when official support gets back to you!

CLASS101: Learn Online
Info:
company: CLASS101 Inc.
: https://intercom.help/class101faq/en
: class101.net
Chat with our AI-based CLASS101 Support
   Hello! How can I assist you?  

characters left:
 
Loading issue

Videos do not load

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or mobile data connection. Try switching between Wi-Fi and mobile data to see... ⇲
 
Video issue

Low video resolution

Fix: Check the video quality settings within the app. Look for a settings icon during video playback and select a higher resolution if available.... ⇲

Inconsistent video quality

Fix: Check your internet speed using a speed test app. If your speed is low, consider switching to a faster network or reducing the number of dev... ⇲
 
UI issue

CLASS101 navigation is complicated due to Korean language

Fix: Use a translation app to translate the app interface. Take screenshots of the sections you find confusing and translate them for better unde... ⇲

Confusing website UX

Fix: Take notes on the specific areas of the website that are confusing and search for tutorials or guides that explain how to navigate those sec... ⇲
 
Payments issue

No monthly subscription option

Fix: Consider budgeting for the annual subscription if you plan to use the app long-term. Calculate the monthly cost of the annual plan to see if... ⇲

No free trial available

Fix: Check for any promotional events or limited-time offers that may provide temporary access to the app for free. Follow their social media for... ⇲

No option to purchase individual classes

Fix: Consider reaching out to the community to see if there are any unofficial ways to access individual classes, such as group purchases or shar... ⇲

CLASS101 redirects to annual subscription

Fix: Look for any options or settings in the app that allow you to change your subscription preferences before proceeding to payment. OR If yo... ⇲
 
Support issue

Customer service response issues

Fix: Try reaching out to customer service during off-peak hours when they may be less busy. This could lead to a quicker response. OR Utilize... ⇲
 
Customization issue

Limited language options

Fix: Explore the app's settings to see if there are any language preferences you can adjust. Some apps allow you to change the display language.... ⇲

Missing English subtitles in the app

Fix: Check the video settings during playback to see if there is an option to enable subtitles. Sometimes, they may be turned off by default. O... ⇲
 
Login issue

Inability to sign in with certain methods

Fix: Ensure that you are using the correct login credentials. Double-check for typos in your email or password. OR Try resetting your password... ⇲
 
Updates issue

Feature removal affecting usability

Fix: Familiarize yourself with the new layout or features by exploring the app thoroughly. Sometimes, features are relocated rather than removed.... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
89.6%

Bad experience
7.3%

Neutral
3.1%

~ from our NLP analysis of 520 combined software ratings.

 Switch to these Alternatives:
ํด๋ž˜์Šค์œ  - ์˜จ๋ผ์ธ ํด๋ž˜์Šค ๋งˆ์ผ“
ํƒˆ์ž‰ - ๋ฐฐ์›€์„ ์žฌ๋ฐŒ๊ฒŒ
Aqua nManager
ETS ํ† ์ต๊ธฐ์ถœ ์ˆ˜ํ—˜์„œ
ํ•ด์ปค์Šค ONE - ์Šค๋งˆํŠธ ํด๋ž˜์Šค
๋งํ•ด๋ณด์นด: ์˜๋‹จ์–ด, ๋ฌธ๋ฒ•, ๋ฆฌ์Šค๋‹, ์Šคํ”ผํ‚น, ์˜์–ด ๊ณต๋ถ€
ํ•ด์ปค์Šคํ† ์ต ๊ธฐ์ถœ๋ณด์นด
Q-Net ํ๋„ท (๊ตญ๊ฐ€์ž๊ฒฉ/๋””์ง€ํ„ธ๋ฐฐ์ง€/์ „์ž์ง€๊ฐ‘)
ํ•œ๊ตญ์žฅํ•™์žฌ๋‹จ
์ฝ”์Šค๋ชจ์Šค

 Private Data CLASS101 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info

  Cost of Subscriptions
  1. CLASS101+ Monthly Subscription: $19.99 Unlimited access to all classes at $19.99/mo
  2. CLASS101+ Yearly Subscription: $199.99 Unlimited access to all classes at $199.99/yr
  3. CLASS101+ Yearly Subscription: $169.99 Unlimited access to all classes at $169.99/yr
  4. CLASS101+ Yearly Subscription: $199.99 Unlimited access to all classes at $199.99/yr
  5. CLASS101+ Monthly Subscription: $19.99 Unlimited access to all classes at $19.99/mo