fix problems on Media Rewards [iphone]

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—— Run into issues on Media Rewards? Get help pending when official support gets back to you!

Media Rewards: Earn Rewards
Info:
company: Beatgrid Media
: https://mediarewards.zendesk.com/hc/en-us
: www.mediarewards.com
Chat with our AI-based Media Rewards Support
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Bugs issue

Limited survey availability

Fix: 1. Change Demographics: Sometimes, surveys are targeted based on demographics. Update your profile information in the app to ensure you are... ⇲

Inconsistent point accumulation

Fix: 1. Review Activity Logs: Check your activity history in the app to ensure that all completed tasks are being recorded. 2. Clear App Cache: O... ⇲

Error messages during surveys

Fix: 1. Restart the App: Close and reopen the app to reset any temporary issues that may be causing error messages. 2. Check Internet Connection:... ⇲

Frequent bugs and error codes

Fix: 1. Update the App: Ensure you have the latest version of the app, as updates often fix bugs and improve stability. 2. Clear App Cache: Offlo... ⇲
 
Payments issue

Points not redeemable

Fix: 1. Check Redemption Requirements: Review the app's terms for redeeming points. Ensure you meet any minimum point thresholds or specific cond... ⇲
 
Login issue

Media Rewards logs users out

Fix: 1. Update the App: Ensure you are using the latest version of the app, as updates often fix bugs related to user sessions. 2. Check for Back... ⇲
 
Battery issue

High battery consumption

Fix: 1. Limit Background App Activity: Go to Settings > General > Background App Refresh and turn it off for Media Rewards to reduce battery usag... ⇲

Media Rewards requires constant background running

Fix: 1. Adjust Background App Refresh: Go to Settings > General > Background App Refresh and turn it off for Media Rewards to prevent it from run... ⇲
 
Notifications issue

Notifications for disconnection

Fix: 1. Check Network Connection: Ensure you have a stable internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa... ⇲
 
Freezing issue

Media Rewards pauses unexpectedly

Fix: 1. Check for Background App Refresh: Ensure Background App Refresh is enabled for Media Rewards in Settings > General > Background App Refre... ⇲
 
Gameplay issue

Low chances of winning prizes

Fix: 1. Increase Participation: Engage more with the app by completing surveys, watching videos, and participating in other activities to increas... ⇲
 
Settings issue

Lack of clear instructions

Fix: 1. Explore Help Section: Look for a help or FAQ section within the app that may provide guidance on how to use various features. 2. Watch Tu... ⇲
 
Privacy issue

Data privacy concerns

Fix: 1. Review Privacy Settings: Go to Settings > Privacy and check what permissions Media Rewards has. Adjust permissions as necessary to limit... ⇲
 
Support issue

Slow response from support

Fix: 1. Check Help Section: Look for a help or FAQ section within the app that may address your issues without needing to contact support. 2. Use... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.3%

Neutral
2.4%

Bad experience
2.3%

~ from our NLP analysis of 13,157 combined software ratings.

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 Private Data Media Rewards collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics