fix problems on BNB-Bank [iphone]

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—— Run into issues on BNB-Bank? Get help pending when official support gets back to you!

BNB-Bank
Info:
company: BNB-BANK, OAO
: https://www.bnb.by/feedback/
: www.bnb.by
Chat with our AI-based BNB-Bank Support
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Payments issue

No option to select saved cards for transfers

Fix: If the app allows you to save card details, make sure you have saved your cards correctly. Go to the settings or payment section of the app... ⇲

Delayed card addition verification refunds

Fix: Keep track of your refund requests and check the app for any updates on the status of your refunds. Sometimes, delays can occur due to proce... ⇲
 
Account issue

Lack of transaction history

Fix: Check if there is a filter or settings option within the app that may be hiding your transaction history. Look for a 'History' or 'Transacti... ⇲
 
Glitches issue

BNB-Bank frequently glitches

Fix: Try clearing the app's cache. Go to your iPhone Settings > General > iPhone Storage, find BNB-Bank, and select 'Offload App'. This will remo... ⇲
 
Notifications issue

No notifications for changes in card terms

Fix: Check your notification settings for the app. Go to Settings > Notifications > BNB-Bank and ensure that notifications are enabled. This may... ⇲

No push notifications for cashback agreement

Fix: Ensure that push notifications are enabled for the app. Go to Settings > Notifications > BNB-Bank and toggle on Allow Notifications to recei... ⇲
 
Slow issue

Slow performance during money transfers

Fix: Ensure that your internet connection is stable. Switch between Wi-Fi and mobile data to see if performance improves. A weak connection can s... ⇲
 
Bugs issue

Inconsistent transaction amounts displayed

Fix: Double-check the transaction details before confirming any transfers. If discrepancies persist, try logging out and back into the app to ref... ⇲

Errors in currency exchange rounding

Fix: If you notice rounding errors, double-check the exchange rates provided by the app against a reliable financial news source or currency conv... ⇲
 
Security issue

No Face ID for payment confirmations

Fix: Check if the app has an option to enable Face ID. Go to the app settings and look for security options to enable biometric authentication fo... ⇲
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 what users are saying
Good experience
82.3%

Bad experience
15.3%

Neutral
2.4%

~ from our NLP analysis of 124 combined software ratings.

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 Private Data BNB-Bank collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics