fix problems on SNOW [iphone]

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—— Run into issues on SNOW? Get help pending when official support gets back to you!

SNOW - AI Profile
Info:
company: SNOW Corporation
: http://snow.me
: snow.me
Chat with our AI-based SNOW Support
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Ads issue

Unrelated and sketchy ads appear

Fix: 1. Check Ad Preferences: Go to Settings > Privacy > Advertising and enable 'Limit Ad Tracking'. This may reduce the number of unrelated ads... ⇲

SNOW opens unrelated ads in Safari

Fix: 1. Clear Safari Cache: Go to Settings > Safari and select 'Clear History and Website Data' to remove any cached data that may be causing iss... ⇲
 
Updates issue

Loss of old features

Fix: 1. Explore App Settings: Sometimes features are moved or renamed. Check the app settings or help section to see if the features are still av... ⇲

Reset of favorite filters after updates

Fix: 1. Manually Re-add Favorites: After an update, go through your filters and re-add your favorites. Keep a note of your preferred filters for... ⇲
 
Customization issue

Inability to combine multiple filters

Fix: 1. Use Third-Party Editing Apps: After applying filters in SNOW, save the image and use a third-party photo editing app (like Snapseed or Pi... ⇲

No option to add captions to photos

Fix: 1. Use Third-Party Apps: Consider using a photo editing app that allows you to add captions before or after using SNOW for filters. OR 2.... ⇲

Limited color options for makeup

Fix: 1. Explore Other Apps: If the color options are too limited, consider using other makeup or photo editing apps that offer a wider range of c... ⇲
 
Video issue

Limited video recording time

Fix: 1. Check Settings: Ensure there are no restrictions set in the app settings regarding video length. Sometimes, settings can limit recording... ⇲

Inability to import videos with full features

Fix: 1. Check Import Settings: Ensure that you are following the correct steps to import videos. Sometimes, specific formats or settings may limi... ⇲

Inability to save edited videos

Fix: 1. Check Storage Space: Ensure you have enough storage on your device to save edited videos. Go to Settings > General > iPhone Storage to ch... ⇲

Inability to record longer videos without interruptions

Fix: 1. Check Device Storage: Ensure you have enough storage space on your device to allow for longer recordings. Delete unnecessary files if nee... ⇲

No option to adjust video ratios

Fix: 1. Use Video Editing Apps: After recording, use a video editing app that allows you to adjust video ratios before sharing or saving. OR 2... ⇲
 
Glitches issue

Glitches in makeup application

Fix: 1. Restart the App: Close the app completely and reopen it to see if the glitches persist. This can often resolve temporary issues. OR 2.... ⇲
 
Slow issue

Laggy performance after updates

Fix: 1. Clear Cache: Go to Settings > General > iPhone Storage, find SNOW, and select 'Offload App' to clear cache and improve performance. OR... ⇲
 
Search issue

Missing search functionality for songs

Fix: 1. Check for Updates: Ensure that the app is updated to the latest version, as updates may restore or improve functionality. OR 2. Use Al... ⇲
 
Features issue

No draft feature for videos

Fix: 1. Save Videos Externally: Record your videos in segments and save them to your device before editing in SNOW to create a makeshift draft sy... ⇲
 
Messages issue

No messaging or story features

Fix: 1. Explore Other Apps: If messaging and story features are essential, consider using other social media apps that offer these functionalitie... ⇲
 
Bugs issue

Poor quality of new makeup tools

Fix: 1. Adjust Settings: Check if there are any settings within the makeup tools that can enhance quality or adjust effects. OR 2. Provide Fee... ⇲
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 what users are saying
Good experience
90.7%

Bad experience
5.8%

Neutral
3.5%

~ from our NLP analysis of 36,708 combined software ratings.

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 Private Data SNOW collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. SNOW VIP monthly subscription: $6.99 FHD video selfies with no limits
  2. SNOW VIP annual subscription: $34.99 Unlimited stickers, effects, relight
  3. 660: $3.99 SNOW
  4. 330: $1.99 SNOW
  5. SNOW VIP annual subscription: $32.99 Unlimited stickers, effects, relight
  6. SNOW VIP monthly subscription: $4.99 FHD video selfies with no limits
  7. 450: $2.99 SNOW
  8. 220: $1.49 SNOW
  9. SNOW VIP annual subscription: $30.99 Unlimited stickers, effects, relight
  10. 890: $5.99 SNOW