—— Run into issues on Wheatland ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure you have a strong and stable internet connection before initiating a deposit. If you're on Wi-Fi, try switching to cellular data or v... ⇲
Fix: Make sure the checks are placed on a flat, well-lit surface when taking a photo. Ensure the entire check is visible in the frame and that th... ⇲
Fix: Double-check the amount on the check before submitting. If the app misreads it, manually enter the correct amount in the designated field.... ⇲
Fix: Manually verify each transaction and ensure that all deposits and withdrawals are accurately recorded. Cross-reference with your bank statem... ⇲
Fix: Ensure that the check is properly aligned and well-lit when taking the photo. If the app fails to capture it, try adjusting the angle or dis... ⇲
Fix: Restart your iPhone to clear any temporary glitches that may be causing the app to lock. After restarting, try opening the app again. OR... ⇲
Fix: Close any other apps running in the background to free up system resources. Double-click the home button (or swipe up from the bottom on new... ⇲
Fix: Plan your transactions during weekdays when updates are available. If you need to make a transaction over the weekend, consider using altern... ⇲
Fix: Verify that all biller information is entered correctly. Check for any typos in account numbers or payment amounts that could cause issues.... ⇲