—— Run into issues on ЛЭТУАЛЬ быстрая доставка домой? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check your internet connection: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if... ⇲
Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to see all open apps. Sw... ⇲
Fix: 1. Check order status: Open the ЛЭТУАЛЬ app and navigate to your orders section to check the current status of your delivery. 2. Plan ahead... ⇲
Fix: 1. Use in-app support: Navigate to the support section within the ЛЭТУАЛЬ app to submit a query or complaint. This may be faster than other... ⇲
Fix: 1. Try again later: If chat support is unresponsive, wait a few minutes and try again, as there may be high traffic at that time. 2. Use al... ⇲
Fix: 1. Review cancellation policy: Check the app's terms and conditions regarding cancellations and returns to understand your options. 2. Init... ⇲
Fix: 1. Review bonus program details: Check the app for the latest information on the bonus program, including how to earn and redeem points. 2.... ⇲
Fix: 1. Refresh the app: Pull down on the order status page to refresh the information. 2. Check your email: Sometimes, order status updates are... ⇲
Fix: 1. Use search function: Instead of browsing, use the search bar to find specific items quickly. 2. Filter options: Utilize any available fi... ⇲
Fix: 1. Restart the app: Close the app completely and reopen it to see if the issue persists. 2. Free up storage: Go to Settings > General > iPh... ⇲