—— Run into issues on CFC Giving? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲
Fix: 1. Check your account settings: Open the app and navigate to your profile or account settings. Ensure you are logged in with the correct acc... ⇲
Fix: 1. Check for visual indicators: When you open the app, look for your name or profile icon at the top of the screen. If it’s there, you are l... ⇲
Fix: 1. Check the FAQ section: Look for a help or FAQ section within the app. This may provide information on management fees. 2. Review the cha... ⇲
Fix: 1. Check for updates: Ensure you have the latest version of the app, as recurring donation features may be added in updates. 2. Look for al... ⇲
Fix: 1. Use the search function: If the app has a search feature, use it to look for keywords related to your previous donations. 2. Check the a... ⇲
Fix: 1. Restart your device: Sometimes, a simple restart can resolve functionality issues. Hold down the power button and slide to power off, the... ⇲
Fix: 1. Use the website for full features: If the app lacks certain features, access the charity's website through your mobile browser for a more... ⇲