fix problems on Tonebase [iphone]

—— Run into issues on Tonebase? Get help pending when official support gets back to you!

tonebase

Info:

company: tonebase

: https://tonebase.freshdesk.com/support/solutions

: tonebase.co

Chat with our AI-based tonebase Support

🛠️ Common tonebase Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

tonebase freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the tonebase app... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find tonebase, and select 'Offload App'. This will remove the app... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version by going to the App Store and checking for updates. 2. If the app continues to crash, try uninstalli... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look for a download button or option in the settings or during playba... ⇲

Support issue

poor customer support

Fix: 1. Utilize the app's FAQ or help section, which may provide answers to common issues. 2. Check online forums or community groups where other... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > tonebase and ensure that notifications are enabled. Check that the alert style is set to your preference... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app's layout by exploring each section. Look for a tutorial or help section within the app that may guide y... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. If customization is... ⇲

Battery issue

high battery consumption

Fix: 1. Check for any background app refresh settings by going to Settings > General > Background App Refresh and disable it for tonebase. 2. Red... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the minimum specifications. If your device is compatible, try u... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.0%

Bad experience

20.8%

Neutral

4.2%

~ from our NLP analysis of 24 combined software ratings.

Switch to these Alternatives:

Tonic Music

ABRSM Piano Practice Partner

AURALBOOK for ABRSM Grade 1-8

Practice by Musopen

Music Theory 101: Study Course

ABRSM Violin Practice Partner

TunyStones Piano - read music

ABRSM Aural Trainer Grades 1-5

MyMusicTheory - Music Theory

Flamenco Explained

Private Data tonebase collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- User Content
- Search History
- Identifiers
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Search History
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Piano Monthly: $49.99 Piano Monthly
Voice Monthly (30% off): $34.99 Voice Monthly (30% off)
Violin Monthly: $49.99 Violin Monthly
Cello Monthly: $49.99 Cello Monthly
Flute Monthly: $49.99 Flute Monthly
Trumpet Monthly (30% off): $34.99 Trumpet Monthly (30% off)
Trumpet Monthly: $49.99 Trumpet Monthly
Piano Yearly: $149.00 Piano Yearly
Piano Monthly: $24.99 Piano Monthly
Trumpet Monthly: $24.99 Trumpet Monthly