fix problems on HomeGoods [iphone]

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—— Run into issues on HomeGoods? Get help pending when official support gets back to you!

HomeGoods
Info:
company: HomeGoods
: https://www.homegoods.com/us/store/jump/topic/contact-us/3200004
: mobile.HomeGoods.tjx.com
Chat with our AI-based HomeGoods Support
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Search issue

No search feature

Fix: 1. Use Filters: If the app lacks a search feature, try browsing through categories to find items. Look for any filter options that may help... ⇲
 
Customization issue

Limited categories for browsing

Fix: 1. Explore All Sections: Make sure to explore all available sections in the app. Sometimes categories are nested under broader headings. 2.... ⇲

No online shopping option

Fix: 1. Use the Website: If the app does not support online shopping, visit the HomeGoods website on your mobile browser for a full shopping expe... ⇲

No ability to filter items

Fix: 1. Browse Categories: If filtering is not available, try browsing through categories to find items manually. 2. Use the Website: The HomeGoo... ⇲

No option for curbside pickup or delivery

Fix: 1. Use the Website: If the app does not support curbside pickup or delivery, check the HomeGoods website for these options. 2. Contact Local... ⇲
 
Camera issue

Poor photo quality

Fix: 1. Check Device Settings: Ensure your device's display settings are optimized. Go to Settings > Display & Brightness and adjust the settings... ⇲
 
Updates issue

Inconsistent inventory updates

Fix: 1. Refresh the App: Pull down on the main screen to refresh the inventory. This can help load the latest updates. 2. Check Store Availabilit... ⇲

Lack of employee postings

Fix: 1. Use the Website: For job postings, consider visiting the HomeGoods website where they may have a dedicated careers section. 2. Check Loca... ⇲
 
Login issue

HomeGoods does not recognize user credentials

Fix: 1. Reset Password: If you cannot log in, try resetting your password through the app or website. Look for a 'Forgot Password?' link on the l... ⇲
 
UI issue

Scrolling function is not smooth

Fix: 1. Close Background Apps: Double-tap the home button and swipe up on apps to close them. This can free up resources for smoother scrolling.... ⇲

Only displays random customer photos

Fix: 1. Check Settings: Look for any settings in the app that may allow you to customize what photos are displayed. This may help filter out rand... ⇲

Store locator is the main feature

Fix: 1. Utilize Store Locator: If the store locator is the main feature, use it to find nearby stores and check their inventory directly. 2. Expl... ⇲

Repeatedly asks to select a store

Fix: 1. Set Default Store: If the app allows, set a default store in the settings to avoid repeated prompts. 2. Clear App Data: Go to Settings >... ⇲

Dead end pages when browsing

Fix: 1. Refresh the App: Pull down on the main screen to refresh the app and see if that resolves dead end pages. 2. Clear App Data: Go to Settin... ⇲

Difficult to remove stores from favorites

Fix: 1. Access Favorites: Go to the favorites section in the app and look for an option to edit or remove stores. This may be represented by a pe... ⇲

Generic and useless interface

Fix: 1. Explore All Features: Familiarize yourself with all features of the app, as some may not be immediately obvious. 2. Use the Website: If t... ⇲
 
Battery issue

HomeGoods is a battery drain

Fix: 1. Close Background Apps: Close any unnecessary apps running in the background to conserve battery life. 2. Enable Low Power Mode: Go to Set... ⇲
 
Notifications issue

No notifications or coupons

Fix: 1. Check Notification Settings: Go to Settings > Notifications > HomeGoods and ensure notifications are enabled. 2. Sign Up for Emails: Cons... ⇲
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 what users are saying
Bad experience
55.7%

Good experience
36.4%

Neutral
7.8%

~ from our NLP analysis of 1,913 combined software ratings.

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 Private Data HomeGoods collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics