fix problems on TBC UZ [iphone]

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—— Run into issues on TBC UZ? Get help pending when official support gets back to you!

TBC UZ: Online Mobile Banking
Info:
company: JSCB TBC Bank
: https://www.tbcbank.uz/faq
: www.tbcbank.uz
Chat with our AI-based TBC UZ Support
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Support issue

Unresponsive chat support

Fix: Try refreshing the app or restarting your device to see if that resolves the issue with chat support. Sometimes, connectivity issues can cau... ⇲

Error submitting help request

Fix: Ensure that you have a stable internet connection before submitting a help request. Try switching from Wi-Fi to mobile data or vice versa.... ⇲
 
Notifications issue

Promotional messages mixed with transactional notifications

Fix: Check the app settings for notification preferences. You may be able to separate promotional notifications from transactional ones. OR Co... ⇲
 
Slow issue

TBC UZ is slow to open

Fix: Close any other apps running in the background to free up memory and improve performance. Double-click the home button and swipe up on apps... ⇲

TBC UZ frequently lags

Fix: Close other applications running in the background to free up system resources. This can help improve the app's performance. OR Clear the... ⇲

Slow performance

Fix: Free up storage space on your device by deleting unused apps or files, as low storage can affect app performance. OR Restart your device... ⇲
 
Bugs issue

TBC UZ hasn't been working for days

Fix: Check for any updates in the App Store that may fix bugs or issues with the app. Update if available. OR Restart your device to refresh t... ⇲

Full of bugs

Fix: Keep the app updated to the latest version, as updates often include bug fixes. Check the App Store for updates regularly. OR If bugs per... ⇲

Approved loans disappear

Fix: Check your account statements or transaction history to see if the loan is still listed there. Sometimes, it may not appear in the main dash... ⇲
 
UI issue

Poor design

Fix: Familiarize yourself with the app's layout and features. Sometimes, spending time exploring can help you navigate better despite the design... ⇲

Not user friendly

Fix: Take notes on specific features that are difficult to use and look for online forums or communities where other users may share tips and tri... ⇲

Broken links and incomplete information

Fix: Try refreshing the app or clearing the cache to see if that resolves the issue with broken links. OR If you encounter broken links, take... ⇲
 
Login issue

TBC UZ does not allow access since October 2

Fix: Check if there are any known outages or maintenance updates from the bank that could be affecting access. Visit their website or social medi... ⇲
 
Crashes issue

Support bot frequently crashes

Fix: Try accessing the support bot during off-peak hours when server load may be lower, which can help reduce crashes. OR If the bot continues... ⇲
 
Updates issue

No updates or bug fixes

Fix: Regularly check the App Store for updates and install them as they become available to ensure you have the latest version. OR If no updat... ⇲

Update prompt persists after reinstallation

Fix: Ensure that you are downloading the latest version of the app from the App Store. Sometimes, reinstalling from a backup can restore the old... ⇲
 
Registration issue

Long verification process

Fix: Ensure that you have all necessary documents and information ready before starting the verification process to speed it up. OR If possibl... ⇲
 
Payments issue

International money transfers frequently blocked

Fix: Check the app's settings for any restrictions on international transfers and ensure that your account is set up correctly for such transacti... ⇲
 
Security issue

Complex authentication process

Fix: Familiarize yourself with the authentication steps required by the app and prepare any necessary information in advance to streamline the pr... ⇲
 
Account issue

Unilateral changes to contract terms

Fix: Review the app's terms and conditions regularly to stay informed about any changes. Take screenshots for your records if needed. OR If yo... ⇲
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 what users are saying
Good experience
87.2%

Bad experience
10.0%

Neutral
2.8%

~ from our NLP analysis of 211 combined software ratings.

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 Private Data TBC UZ collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics