fix problems on Mometu [iphone]

—— Run into issues on Mometu? Get help pending when official support gets back to you!

Mometu

Info:

company: Mometu, Inc

: https://www.mometu.com/contact

: www.mometu.com

Chat with our AI-based Mometu Support

🛠️ Common Mometu Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Search function does not work

Fix: 1. Ensure that you have the latest version of Mometu installed. Go to the App Store, search for Mometu, and check if an update is available.... ⇲

No closed captions or subtitles

Fix: 1. Check if the content you are trying to watch has closed captions or subtitles available. Not all videos may have this feature. 2. Look fo... ⇲

UI issue

Mometu lacks landscape mode support

Fix: 1. Check if the app has a specific setting for orientation. Go to the app settings and look for an option related to screen orientation or d... ⇲

Bugs issue

Mometu does not work as advertised

Fix: 1. Review the app's features and ensure you are using it correctly. Sometimes, misunderstanding the app's functionality can lead to the perc... ⇲

Crashes issue

Frequent crashes or performance issues

Fix: 1. Update the app to the latest version. Go to the App Store, search for Mometu, and check for updates. 2. Restart your iPhone. This can hel... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.3%

Bad experience

5.4%

Neutral

3.3%

~ from our NLP analysis of 240 combined software ratings.

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Private Data Mometu collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics