fix problems on 神州租车-随时随地 随需而用 [iphone]

​

—— Run into issues on 神州租车-随时随地 随需而用? Get help pending when official support gets back to you!

神州租车-随时随地 随需而用
Info:
company: Haike (Pingtan) Information Technology Co., Ltd
: http://www.zuche.com
: www.zuche.com
Chat with our AI-based 神州租车-随时随地 随需而用 Support
   Hello! How can I assist you?  

characters left:
 
Slow issue

Slow response time

Fix: Check your internet connection. A slow or unstable connection can cause delays in app response. Try switching between Wi-Fi and mobile data... ⇲
 
Bugs issue

Inaccurate information on car availability

Fix: Before making a reservation, try refreshing the app or logging out and back in to ensure you are viewing the most current information. This... ⇲
 
Payments issue

High service fees

Fix: Review the terms and conditions of the service fees in the app. Sometimes, fees can be avoided by selecting different options or packages. L... ⇲

Unclear refund process

Fix: Review the refund policy in the app or on the website. Take note of the steps required to request a refund and any necessary documentation y... ⇲

Confusing payment deductions

Fix: Review your payment history in the app to understand the deductions. Take screenshots of any confusing transactions and compare them with yo... ⇲

Inconsistent pricing after order cancellation

Fix: Always check the cancellation policy before booking to understand how pricing may change. Take note of the original price and any fees assoc... ⇲

No option to disable automatic payment features

Fix: Check the app settings for any options related to payment methods or billing preferences. Some apps allow you to manage payment settings wit... ⇲
 
Account issue

Difficulties in canceling orders

Fix: Familiarize yourself with the cancellation policy outlined in the app. Make sure you follow the specified steps for cancellation, which may... ⇲
 
Network issue

Slow app performance on certain networks

Fix: Test the app on different networks (Wi-Fi vs. mobile data) to identify if the issue is network-related. If the app performs better on one ne... ⇲
 
Notifications issue

No notifications for missing fuel

Fix: Check the app settings to see if there are options to enable notifications. Make sure notifications are turned on for the app in your iPhone... ⇲
 
Customization issue

Lack of essential features

Fix: Explore the app thoroughly to ensure you are not missing any features. Sometimes, features may be hidden in menus or settings. Check for any... ⇲
 
Support issue

Unresponsive support

Fix: Try reaching out to support during off-peak hours when they may be less busy. This can sometimes result in quicker responses. OR Utilize... ⇲
 
UI issue

Limited functionality in store inquiries

Fix: If the app lacks certain features, consider using the website for more comprehensive options. Sometimes, the web version has additional func... ⇲

Poor user experience

Fix: Take time to explore the app and familiarize yourself with its layout. Sometimes, a little practice can improve your experience significantl... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
62.3%

Bad experience
31.2%

Neutral
6.5%

~ from our NLP analysis of 77 combined software ratings.

 Switch to these Alternatives:
一嗨租车-全国异地还车
租租车-全球华人租车自驾平台
悟空租车-全网比价免押租车平台
凹凸租车-覆盖90%以上新能源车
飞猪旅行-机票酒店火车票门票轻松预订
哈啰-骑车顺风车打车租车
华住会
航旅纵横-官方机票、值机火车票接送机免税酒店
嘀嗒出行-顺风车出租车出行必用
China Southern Airlines

 Private Data 神州租车-随时随地 随需而用 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics