fix problems on Nelo [iphone]

—— Run into issues on Nelo? Get help pending when official support gets back to you!

Nelo

Info:

company: Nelo

: https://nelo.mx

: nelo.mx

Chat with our AI-based Nelo Support

🛠️ Common Nelo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Not available for non-Mexican citizens

Fix: If you are a non-Mexican citizen and want to use Nelo, consider using a VPN service to change your IP address to Mexico. This may allow you... ⇲

Misleading availability in the US App Store

Fix: To check the actual availability of Nelo, try searching for the app directly in the App Store on your iPhone. If it appears but cannot be do... ⇲

Registration issue

Requires CURP code for registration

Fix: If you do not have a CURP code, you can try to register using a friend's or family member's CURP code if they are willing to share it with y... ⇲

Payments issue

Lacks Apple Pay integration

Fix: If Nelo does not support Apple Pay, consider using a different payment method that is accepted by the app. Check the app's payment options a... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.7%

Bad experience

10.5%

Neutral

4.8%

~ from our NLP analysis of 209 combined software ratings.

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Private Data Nelo collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Financial Info
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Financial Info
- Usage Data
- Diagnostics