fix problems on Banorte Movil [iphone]

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—— Run into issues on Banorte Movil? Get help pending when official support gets back to you!

Banorte Movil
Info:
company: Grupo Financiero Banorte
: http://www.banorte.com/banortemovil/conoce
: www.banorte.com
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UI issue

Unnecessary clicks in the app

Fix: Familiarize yourself with the app's layout and features. Create a checklist of frequently used functions to streamline your navigation and r... ⇲

Awful UI and user experience

Fix: Familiarize yourself with the app's layout and features. Sometimes, taking time to explore can help improve your experience. OR Look for... ⇲

Primitive app design

Fix: Familiarize yourself with the app's features and layout. Sometimes, understanding the design can help improve usability. OR Look for user... ⇲
 
Payments issue

Withdrawal function not working

Fix: Ensure that your account is properly linked to a bank account or card. Go to the settings and verify your linked accounts. If everything is... ⇲

No currency transfer option

Fix: Check if the app has a specific section for international transfers or currency exchange. If not, consider using a different app that specia... ⇲
 
Settings issue

Language change option not found

Fix: Check your iPhone's language settings by going to Settings > General > Language & Region. Ensure your preferred language is set there, as so... ⇲

No language change option in the app

Fix: As mentioned earlier, check your iPhone's language settings. The app may not have an internal option and instead relies on the device's lang... ⇲

No option to change language in the app

Fix: As previously mentioned, check your iPhone's language settings, as the app may default to the device's language. OR If the app does not s... ⇲
 
Notifications issue

Notifications difficult to read

Fix: Adjust your notification settings in the app. Go to Settings > Notifications and see if you can change the style or format of notifications... ⇲
 
Bugs issue

Favorite contacts not appearing in transfer list

Fix: Ensure that you have marked contacts as favorites within the app. Go to the contacts section and check if there is an option to add or manag... ⇲
 
Updates issue

Updates do not consider international users

Fix: Keep an eye on the app's update notes in the App Store to see if any changes are made for international users. If not, consider using altern... ⇲

Banorte Movil fails to open after updates

Fix: If the app fails to open, try restarting your phone first. If that doesn't work, uninstall and reinstall the app from the App Store. OR C... ⇲
 
Compatibility issue

Banorte Movil performance issues after phone upgrade

Fix: After upgrading your phone, ensure that the app is updated to the latest version compatible with your device. Check the App Store for any av... ⇲
 
Loading issue

Validation process can be endless

Fix: If the validation process is taking too long, try restarting the app or your phone to reset the connection. Ensure you have a stable interne... ⇲
 
Slow issue

Slow loading times

Fix: Clear the app's cache if the option is available in the settings. This can help improve loading times by removing unnecessary data. OR Tr... ⇲

Slow compared to competitors

Fix: If you find the app slow, try closing other apps running in the background to free up resources on your device. OR Consider using the app... ⇲

Overall slow performance

Fix: Clear the app's cache if possible, and ensure that your device has enough storage space available, as low storage can affect performance.... ⇲
 
Support issue

Poor customer service

Fix: If you encounter issues, try to find FAQs or user forums online where you can get help from other users who may have faced similar problems.... ⇲

No solution provided for usage issues

Fix: Document your issues clearly and search online for user forums or communities where others may have shared solutions. OR Consider explori... ⇲
 
Account issue

International phone numbers not accepted

Fix: Check if the app has a specific format for entering international numbers. Ensure you include the correct country code and format. OR If... ⇲
 
Crashes issue

Frequent crashes and sign-outs

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs that cause crashes. Also, check for any iOS updates. OR... ⇲
 
Ads issue

Promotional pop-ups are intrusive

Fix: Check the app's settings to see if there is an option to disable promotional notifications or pop-ups. OR If there is no option to disabl... ⇲
 
Login issue

Login issues requiring app reinstallation

Fix: If you experience login issues, first try resetting your password through the app or website. Ensure you are using the correct login credent... ⇲
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 what users are saying
Good experience
83.5%

Bad experience
11.4%

Neutral
5.1%

~ from our NLP analysis of 2,651 combined software ratings.

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Hey Banco

 Private Data Banorte Movil collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics
    • Other Data