fix problems on Xumo TV [iphone]

—— Run into issues on Xumo TV? Get help pending when official support gets back to you!

Xumo TV

Info:

company: Comcast Cable Communications

: https://tv.xumo.com/support

: tv.xumo.com

Chat with our AI-based Xumo TV Support

🛠️ Common Xumo TV Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Xumo TV does not pair with devices

Fix: 1. Ensure that both your iPhone and the device you are trying to pair are connected to the same Wi-Fi network. 2. Restart both devices to re... ⇲

Cannot pair multiple devices

Fix: 1. Check the app settings to see if there is a limit on the number of devices that can be paired. 2. If there is a limit, consider unpairing... ⇲

Crashes issue

Xumo TV crashes frequently

Fix: 1. Clear the app cache by going to your iPhone settings, selecting the Xumo TV app, and choosing 'Clear Cache' if available. 2. Restart your... ⇲

Compatibility issue

Device already paired error

Fix: 1. Go to the settings in the Xumo TV app and check the list of paired devices. 2. If the device is listed, try unpairing it and then re-pair... ⇲

Limited functionality without remote

Fix: 1. Familiarize yourself with the app's features that can be accessed without the remote. 2. Use your iPhone as a remote by navigating throug... ⇲

Network issue

Inability to connect to TV

Fix: 1. Ensure that your TV is on and connected to the same Wi-Fi network as your iPhone. 2. Restart both the TV and your iPhone. 3. Open the Xum... ⇲

Xumo TV fails to discover devices

Fix: 1. Ensure that Bluetooth and Wi-Fi are enabled on your iPhone. 2. Restart both your iPhone and the device you are trying to connect to. OR... ⇲

Bluetooth device discovery fails

Fix: 1. Ensure that Bluetooth is enabled on your iPhone and the device you are trying to connect to. 2. Restart both devices to refresh their Blu... ⇲

Installation issue

Requires physical remote for initial setup

Fix: 1. If you have access to the physical remote, use it to complete the initial setup. 2. Follow the on-screen instructions to pair the app wit... ⇲

Support issue

Poor customer support

Fix: 1. Utilize online forums and community support pages for Xumo TV to find solutions from other users. 2. Search for FAQs on the Xumo website... ⇲

Performance issue

Inconsistent performance

Fix: 1. Ensure that your internet connection is stable and has sufficient bandwidth. 2. Close any background apps that may be using up resources... ⇲

Updates issue

Frequent updates cause issues

Fix: 1. Disable automatic updates for the Xumo TV app by going to the App Store settings on your iPhone. 2. Manually update the app when you are... ⇲

No option to log into subscription services

Fix: 1. Check the app settings to see if there is an option to link your subscription services. 2. If not available, consider using the subscript... ⇲

UI issue

Xumo TV interface needs improvement

Fix: 1. Familiarize yourself with the current layout and features of the app. 2. Use the search function to quickly find content instead of navig... ⇲

Unresponsive touch controls

Fix: 1. Clean your iPhone screen to ensure there are no obstructions affecting touch sensitivity. 2. Restart the app to refresh its functionality... ⇲