fix problems on Craftsy [iphone]

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—— Run into issues on Craftsy? Get help pending when official support gets back to you!

Craftsy
Info:
company: TN Marketing
: https://www.craftsy.com/
: www.craftsy.com
Chat with our AI-based Craftsy Support
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Login issue

Login problems

Fix: Reset your password by selecting the 'Forgot Password?' option on the login screen. Follow the instructions sent to your email to create a n... ⇲

Craftsy does not recognize valid login

Fix: Double-check your login credentials for any typos or case sensitivity issues. Ensure you are using the correct email and password. OR Res... ⇲
 
Syncing issue

Craftsy does not sync with website

Fix: Log out of the app and log back in to force a sync. This can often resolve temporary syncing issues. OR Check your internet connection. A... ⇲

Favorites list not syncing

Fix: Log out of the app and log back in to refresh the sync process. This can often resolve temporary syncing issues. OR Check your internet c... ⇲
 
Account issue

Difficult to determine membership type

Fix: Navigate to your account settings within the app. Look for a section labeled 'Membership' or 'Subscription' to view your current plan detail... ⇲

Cannot easily cancel account

Fix: Go to your account settings in the app, look for 'Subscription' or 'Manage Subscription', and follow the prompts to cancel your account. O... ⇲
 
Registration issue

Error messages during registration

Fix: Ensure that all required fields are filled out correctly and that your email address is valid. Avoid using special characters in your userna... ⇲
 
Freezing issue

Craftsy hangs or freezes

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping up on the Craftsy app. Th... ⇲
 
Ads issue

Constant prompts to pay for classes

Fix: Check if you are logged into the correct account that has access to the classes. Log out and log back in to refresh your account status. O... ⇲
 
Payments issue

Inability to delete payment method

Fix: Go to your account settings in the app, look for 'Payment Methods' or 'Billing', and see if there is an option to remove your payment method... ⇲
 
Crashes issue

Craftsy crashes on login

Fix: Ensure that the app is updated to the latest version. Go to the App Store and check for updates. OR Try uninstalling and reinstalling the... ⇲
 
Compatibility issue

Content blockers interfere with app functionality

Fix: Disable any content blockers or VPNs temporarily to see if they are causing the issue. Go to Settings > Safari > Content Blockers and toggle... ⇲
 
Network issue

Craftsy does not work with Wi-Fi

Fix: Check your Wi-Fi connection by trying to access other apps or websites. If they also do not work, restart your router. OR Forget the Wi-F... ⇲
 
UI issue

Inconsistent user experience

Fix: Ensure that the app is updated to the latest version, as updates often fix bugs and improve user experience. OR Clear the app's cache by... ⇲
 
Notifications issue

Frequent email notifications

Fix: Go to your account settings in the app and look for 'Notifications' or 'Email Preferences' to adjust your notification settings. OR If yo... ⇲
 
Backup issue

Lost previous purchases after transition

Fix: Log out and log back into your account to refresh your purchase history. Sometimes, this can help retrieve lost data. OR Check your accou... ⇲
 
Loading issue

Craftsy stuck on loading screen

Fix: Force close the app and reopen it. Double-tap the home button (or swipe up from the bottom) and swipe up on the Craftsy app to close it. O... ⇲
 
Privacy issue

Unwanted data sharing concerns

Fix: Review the app's privacy settings in your account settings to see what data is being shared and adjust your preferences accordingly. OR C... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
75.8%

Good experience
15.5%

Neutral
8.7%

~ from our NLP analysis of 161 combined software ratings.

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 Private Data Craftsy collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium Yearly: $97.00 Best classes from experts with 24/7 access
  2. Premium Yearly: $112.99 Best classes from experts with 24/7 access
  3. Premium Yearly: $122.99 Best classes from experts with 24/7 access
  4. Premium Monthly Subscription: $7.99 Best classes from experts with 24/7 access
  5. Premium Yearly: $112.99 Best classes from experts with 24/7 access
  6. Premium Monthly Subscription: $8.99 Best classes from experts with 24/7 access
  7. Premium Monthly Subscription: $11.00 Best classes from experts with 24/7 access
  8. TVOD Tier40 - 50% Off: $19.99 TVOD Tier40 - 50% Off
  9. TVOD Tier40 - 75% Off: $9.99 TVOD Tier40 - 75% Off
  10. Premium Monthly Subscription: $10.00 Best classes from experts with 24/7 access