fix problems on CoinKeeper [iphone]

​

—— Run into issues on CoinKeeper? Get help pending when official support gets back to you!

CoinKeeper: money manager
Info:
company: Disrapp
: http://help.coinkeeper.me
: coinkeeper.me
Chat with our AI-based CoinKeeper Support
   Hello! How can I assist you?  

characters left:
 
Syncing issue

Synchronization issues between app and website

Fix: 1. Ensure you are logged into the same account on both the app and the website. 2. Check your internet connection; a weak connection can cau... ⇲
 
Customization issue

Inability to change source of money categories

Fix: 1. Open the app and navigate to the settings or categories section. 2. Look for an option to edit or manage categories. 3. If you find the o... ⇲
 
Features issue

Limited features in free version

Fix: 1. Explore the app thoroughly to ensure you are utilizing all available features in the free version. 2. Check if there are any promotional... ⇲

Missing recurring payment feature

Fix: 1. Check the app's settings to see if there is an option to set up recurring payments under the expenses or transactions section. 2. If this... ⇲

Inability to add scanned receipts

Fix: 1. Check if the app has a specific section for adding receipts or attachments. 2. If the option is not available, consider using a separate... ⇲
 
Bugs issue

Income tracking issues

Fix: 1. Ensure you are entering income transactions correctly by checking the input fields for accuracy. 2. Review the settings to confirm that i... ⇲

Inaccurate expense categorization

Fix: 1. Review your expense entries to ensure they are categorized correctly. 2. If you find inaccuracies, edit the entries to reflect the correc... ⇲
 
Widgets issue

Widgets not functioning

Fix: 1. Remove the widget from your home screen by long-pressing it and selecting 'Remove Widget'. 2. Restart your iPhone to refresh the system.... ⇲
 
UI issue

Overloaded interface

Fix: 1. Familiarize yourself with the app's layout and features to better navigate the interface. 2. Consider customizing your dashboard or main... ⇲
 
Data Loss issue

Data loss after updates

Fix: 1. Before updating the app, back up your data by exporting it to a file or syncing it with the website. 2. After the update, check if your d... ⇲
 
Pricing issue

High premium subscription cost

Fix: 1. Evaluate the features offered in the premium version and determine if they are worth the cost for your needs. 2. Look for any discounts o... ⇲
 
Ads issue

Annoying upgrade prompts

Fix: 1. Check the app settings for an option to disable upgrade prompts or notifications. 2. If no such option exists, consider using the app in... ⇲
 
Updates issue

Delayed updates for features

Fix: 1. Stay informed about upcoming features by following the app's official channels or user forums. 2. In the meantime, utilize the existing f... ⇲
 
Compatibility issue

No Apple Watch support

Fix: 1. If you have an iPhone, consider using the app on your phone instead of the Apple Watch. 2. Check if there are any third-party apps that c... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
91.6%

Bad experience
4.8%

Neutral
3.6%

~ from our NLP analysis of 1,531 combined software ratings.

 Switch to these Alternatives:
Zenmoney: expense tracker
Money Manager & Spend Tracker
Income and Expense Tracker
Расходы - личный бюджет
Spending Tracker - Money Flow
Monetika - Budget Planner App
Money OK - personal finance
Expenses OK - expenses tracker
Freedom Broker
Moneon – My budget & expenses

 Private Data CoinKeeper collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Financial Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Year of premium subscription: $11.99 Year of premium subscription
  2. CoinKeeper Premium: $3.99 CoinKeeper Premium
  3. Unlimited Subscription: $12.99 Unlimited Subscription
  4. Unlimited subscription: $25.99 Unlimited Subscription
  5. Premium subscription: $1.99 Premium subscription
  6. Year of premium subscription: $11.99 Year of premium subscription
  7. Year of premium subscription: $5.99 Year of premium subscription
  8. Unlimited Subscription: $19.99 Unlimited Subscription
  9. premium subscription: $3.99 premium subscription
  10. 1 month of premium subscription: $1.99 1 month of premium subscription