fix problems on WeRIDE Micro [iphone]

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—— Run into issues on WeRIDE Micro? Get help pending when official support gets back to you!

WeRIDE Micro
Info:
company: RideCo Inc.
: https://weride.rideco.com/
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Network issue

Drivers rerouted multiple times

Fix: Communicate clearly with your driver via the app's messaging feature to confirm the best route, especially if you know of any road closures... ⇲

Drivers taken off from local areas

Fix: Stay informed about local events or changes that may affect driver availability, such as festivals or road closures, and plan your rides acc... ⇲
 
Settings issue

Limited service hours

Fix: Plan your rides in advance during the hours when the service is available. If you need a ride outside of service hours, consider alternative... ⇲

Inconvenient pickup locations

Fix: When requesting a ride, look for nearby landmarks or popular locations that may serve as better pickup points. You can also suggest a differ... ⇲

Walking distance to pickup points can be excessive

Fix: When booking a ride, look for the closest pickup point available and adjust your request accordingly to minimize walking distance. OR If... ⇲
 
Glitches issue

Glitchy software

Fix: Ensure that you have the latest version of the WeRIDE Micro app installed. Check the App Store for updates and install them if available.... ⇲
 
Support issue

Poor customer service response

Fix: Utilize the in-app support feature to submit your concerns, as this may provide a quicker response than email or phone support. OR Docume... ⇲

Need for better conflict resolution from dispatch

Fix: When conflicts arise, use the app's messaging feature to communicate directly with your driver to resolve issues in real-time. OR If a co... ⇲
 
Customization issue

Inability to accommodate larger items like e-scooters

Fix: When booking a ride, specify the need for a vehicle that can accommodate larger items in the notes section, if available. OR Consider usi... ⇲
 
Compatibility issue

Limited availability in certain areas

Fix: If you live in an area with limited service, consider carpooling with friends or neighbors who may be traveling to the same destination. O... ⇲

Inconsistent ride availability

Fix: Try to book rides in advance during times when you know demand is lower, such as mid-morning or early afternoon. OR If you notice pattern... ⇲

Lack of service on Sundays

Fix: Plan your travel needs for Sundays in advance and consider alternative transportation options such as public transit or taxis. OR If you... ⇲
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 what users are saying
Good experience
86.2%

Bad experience
8.6%

Neutral
5.2%

~ from our NLP analysis of 116 combined software ratings.

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 Private Data WeRIDE Micro collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data