fix problems on NTES [iphone]

—— Run into issues on NTES? Get help pending when official support gets back to you!

NTES

Info:

company: Centre for Railway Information Systems

: https://enquiry.indianrail.gov.in

: enquiry.indianrail.gov.in

Chat with our AI-based NTES Support

🛠️ Common NTES Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No save button for recent searches

Fix: To keep track of your recent searches, consider taking screenshots of your search results or writing them down manually. This way, you can r... ⇲

Favourites section has bugs

Fix: Try clearing the app's cache. Go to Settings > General > iPhone Storage > NTES, and select 'Offload App'. This will remove the app but keep... ⇲

Customization issue

Saved searches lack detailed information

Fix: To work around this, you can manually note down the details of your saved searches in a separate document or note-taking app. This way, you... ⇲

Can't save favorite trains

Fix: Try logging out of your account and logging back in. This can sometimes reset the app's functionality and allow you to save favorites. OR... ⇲

Schedule can't be saved

Fix: Take screenshots of the schedule you want to save. This way, you can refer back to it without needing a save feature. OR Use the Notes ap... ⇲

Limited date options for train inquiries

Fix: Check if there are any filters or settings within the app that allow you to expand the date range for inquiries. Adjust these settings if av... ⇲

No map view for train information

Fix: Use a separate mapping app like Google Maps to visualize train routes. You can manually input the train information to see the route on a ma... ⇲

Bugs issue

Deleted searches reappear

Fix: Check if there is an option to clear your search history in the app settings. If available, use this feature to permanently delete your sear... ⇲

Train between stations option not working

Fix: Try restarting the app or your iPhone to see if this resolves the issue. Sometimes, a simple restart can fix temporary glitches. OR If th... ⇲

Crashes issue

NTES crashes on iPhone

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates.... ⇲

Crashes on each search

Fix: Clear the app's cache by offloading it as mentioned earlier. This can help resolve issues related to app crashes during searches. OR If t... ⇲

Freezing issue

NTES freezes on iPhone 11

Fix: Force close the app by swiping up from the bottom of the screen and swiping the NTES app off the screen. Then reopen the app to see if it re... ⇲

Slow issue

Performance is very slow

Fix: Check your internet connection. A slow or unstable connection can affect app performance. Try switching between Wi-Fi and cellular data to s... ⇲

Compatibility issue

Not optimized for iOS

Fix: Check for any available updates for the app in the App Store. Developers often release updates to improve compatibility with the latest iOS... ⇲

Syncing issue

Search history not saved

Fix: Manually keep track of your searches by writing them down or using a note-taking app. This can serve as a temporary workaround until the app... ⇲