fix problems on Symphony Secure Communications [iphone]

—— Run into issues on Symphony Secure Communications? Get help pending when official support gets back to you!

Symphony Secure Communications

Info:

company: Symphony Communication Services LLC

: https://support.symphony.com/hc/en-us

: symphony.com

Chat with our AI-based Symphony Secure Communications Support

🛠️ Common Symphony Secure Communications Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Background is too bright

Fix: Adjust the brightness settings on your iPhone. Go to 'Settings' > 'Display & Brightness' and lower the brightness slider. You can also enabl... ⇲

Inconsistent notifications

Fix: Check your notification settings for Symphony. Go to 'Settings' > 'Notifications' > 'Symphony' and ensure that 'Allow Notifications' is enab... ⇲

UI issue

Unable to see user status

Fix: Ensure that you have the latest version of the app installed. Go to the App Store, tap on your profile icon, and scroll down to see if an up... ⇲

Network issue

Error during setup due to server maintenance

Fix: Wait for a while and try setting up the app again later. Server maintenance is usually temporary, and the app should work once the servers a... ⇲

Updates issue

Stopped working after update

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the Home button) to view open apps, then swipe u... ⇲

Registration issue

Verification code issues for new users

Fix: Ensure that you are entering the correct phone number associated with your account. Double-check the country code and number format. OR I... ⇲

Cannot log into corporate account

Fix: Verify that you are using the correct login credentials. Double-check your username and password for any typos or errors. OR If you have... ⇲

Freezing issue

Screen freezes during login

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the Home button) to view open apps, then swipe u... ⇲

Settings issue

Limited away status duration

Fix: Check if there is an option to customize your away status duration in the app settings. Some apps allow users to set a custom duration for t... ⇲

Customization issue

No dark mode option

Fix: Check if the app has a built-in dark mode option in the settings. Some apps allow users to toggle between light and dark themes regardless o... ⇲