fix problems on TraX [iphone]

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—— Run into issues on TraX? Get help pending when official support gets back to you!

TraX - Tracker for Fortnite
Info:
company: Daniel Murphy
: https://trax.gg
: trax.gg
Chat with our AI-based TraX Support
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Ads issue

Ads are overly intrusive

Fix: 1. Consider upgrading to the premium version of the app if available, as this often removes ads. 2. Use the app during times when you can t... ⇲
 
Customization issue

Limited features on free version

Fix: 1. Explore the app settings to see if there are any features that can be unlocked through completing certain tasks or achievements. 2. Cons... ⇲

Default skin purchase disappointment

Fix: 1. Check if there are any customization options available within the app that allow you to modify the default skin. 2. Look for community f... ⇲
 
Updates issue

Map and weapon updates are not current

Fix: 1. Check the app's settings or update section to see if there is a manual refresh option for maps and weapons. 2. Follow the official Fortn... ⇲
 
Search issue

Search function often fails

Fix: 1. Ensure you are using the correct spelling and terminology when searching. 2. Clear the app's cache if the option is available, as this c... ⇲
 
Loading issue

TraX fails to load consistently

Fix: 1. Check your internet connection to ensure it is stable. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Restart y... ⇲
 
Payments issue

In-app purchases not worth it

Fix: 1. Review the features and benefits of in-app purchases carefully before buying. Look for user reviews or guides that discuss the value of t... ⇲
 
Notifications issue

Notifications for items can be unreliable

Fix: 1. Check your notification settings for the app. Go to Settings > Notifications > TraX and ensure that notifications are enabled. 2. Restar... ⇲
 
UI issue

Cannot view full character models

Fix: 1. Check if there are any settings within the app that allow you to adjust the view or zoom in on character models. 2. Restart the app to s... ⇲

Button placement obstructs usability

Fix: 1. Check if the app has an option to customize the layout or button placement in the settings. 2. Provide feedback through community forums... ⇲
 
Freezing issue

Constant need to restart app

Fix: 1. Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files. 2. Close ot... ⇲
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 what users are saying
Good experience
91.1%

Bad experience
5.5%

Neutral
3.4%

~ from our NLP analysis of 14,620 combined software ratings.

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 Private Data TraX collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics