—— Run into issues on MTM Link Driver? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings for any options related to session timeouts or auto-login features. If available, enable these settings to reduce the... ⇲
Fix: Keep a detailed log of your trips, including start and end locations, mileage, and any reimbursement requests. This documentation can help y... ⇲
Fix: If the check-in process is cumbersome, consider setting reminders on your phone to prompt you to check in at the appropriate times. This can... ⇲
Fix: Familiarize yourself with the cancellation policy and process within the app. Look for a dedicated cancellation section or button in your tr... ⇲
Fix: Check the app's notification settings to ensure that notifications are enabled for arrival alerts. Go to Settings > Notifications > MTM Link... ⇲
Fix: If your account gets locked, try resetting your password through the app or website. This can often unlock your account and allow you to reg... ⇲
Fix: Familiarize yourself with the app by exploring all its features and settings. Sometimes, spending a little time navigating the app can help... ⇲
Fix: Double-check the time zone settings on your iPhone to ensure they match the time zone you are operating in. Go to Settings > General > Date... ⇲
Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
Fix: Check if there is an option to save your login credentials within the app. This can reduce the need to enter codes repeatedly. OR If the... ⇲
Fix: Document any specific instances where integration fails and try to identify patterns. This information can help you find workarounds or alte... ⇲
Fix: Before booking, check the app for any FAQs or troubleshooting guides that might help you resolve issues without needing to call customer ser... ⇲
Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure MTM Link Driver is set to... ⇲