fix problems on Distance [iphone]

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—— Run into issues on Distance? Get help pending when official support gets back to you!

Distance - Find My Distance
Info:
company: Mapnitude Company Limited
: https://mapnitude.com/support/
: mapnitude.com
Chat with our AI-based Distance Support
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Bugs issue

Distance calculation is slightly off

Fix: Double-check your GPS settings. Make sure that location services are enabled for the app. Go to Settings > Privacy > Location Services and e... ⇲

Paste function does not work properly

Fix: Ensure that you are copying the text correctly. Highlight the text you want to copy, tap 'Copy', and then try pasting it again in the app by... ⇲
 
UI issue

Drawing mechanism can be messy

Fix: Practice using the drawing tool in a different area or on a blank canvas to get accustomed to its sensitivity and responsiveness. This can h... ⇲
 
Crashes issue

Distance crashes when GPS locator is active

Fix: Check your device's storage. If your iPhone is low on storage, it can cause apps to crash. Go to Settings > General > iPhone Storage and fre... ⇲

Distance crashes after recent update

Fix: Try uninstalling and then reinstalling the app. This can help clear any corrupted data that may have been introduced during the update. To d... ⇲

Crashes when saving image to photos on iOS

Fix: Check your device's storage space. If your iPhone is low on storage, it may cause the app to crash when trying to save images. Go to Setting... ⇲
 
Customization issue

Accidental erase option is missing

Fix: Look for an undo option within the app. Some apps have a feature that allows you to undo the last action, which can help recover accidentall... ⇲
 
Search issue

Search box does not permit paste from clipboard

Fix: Try copying the text again and ensure that it is successfully copied to the clipboard. Then, tap and hold in the search box to see if the 'P... ⇲
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 what users are saying
Good experience
93.5%

Neutral
3.6%

Bad experience
2.9%

~ from our NLP analysis of 1,952 combined software ratings.

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Planimeter 55. Measure on map.

 Private Data Distance collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Plug Upgrade: $1.99 Give you access to premium features
  2. Plus Upgrade: $17.99 Give you access to premium features
  3. Plug Upgrade: $9.99 Give you access to premium features