fix problems on CamScanner + [iphone]

—— Run into issues on CamScanner + ? Get help pending when official support gets back to you!

CamScanner + | OCR Scanner

Info:

company: Linguan Data

: https://www.camscanner.com

: www.camscanner.com

Chat with our AI-based CamScanner + Support

🛠️ Common CamScanner + Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

CamScanner + prompts for premium upgrade despite previous purchase

Fix: Log out of your account and log back in. This can refresh your account status and may resolve the issue. To do this, go to the app settings,... ⇲

Requires tasks for free cloud storage

Fix: Review the tasks required for earning free cloud storage. Make sure to complete them as specified. This may include actions like inviting fr... ⇲

Syncing issue

Flash and scan synchronization issues

Fix: Ensure that your device's camera settings are properly configured. Go to your iPhone's settings, find the Camera section, and check if the f... ⇲

Payments issue

Subscription required for previously paid features

Fix: Check your purchase history in the App Store to confirm that the features you paid for are linked to your Apple ID. Go to Settings > [Your N... ⇲

CamScanner + prompts to upgrade after auto-renewal

Fix: Review your subscription settings in the app to ensure that your auto-renewal is set correctly. Go to Settings > [Your Name] > Subscriptions... ⇲

Features issue

Fax option not available

Fix: Check if the fax feature is included in your current subscription plan. Go to the app settings and review your subscription details to see i... ⇲

Storage issue

Inconsistent cloud storage rewards

Fix: Keep track of the tasks you complete for cloud storage rewards. Document any discrepancies and check the app regularly for updates on your r... ⇲

UI issue

UI takes time to get used to

Fix: Take some time to explore the app's features and settings. Familiarize yourself with the layout and options available. You can also look for... ⇲

Settings issue

Limited options for auto-saving documents

Fix: Check the app settings to see if there are any options for adjusting auto-save preferences. Look for settings related to document management... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.3%

Bad experience

1.6%

Neutral

1.2%

~ from our NLP analysis of 15,987 combined software ratings.

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Forest: Focus for Productivity

Private Data CamScanner + collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

CamScanner Premium: $4.99 - Add extra 2G cloud space for storing documents - Support images larger than 5M pixels - Unlimited number of times of making annotations on documents - No watermarks on PDF file generated - No ads Two payment models: -$ 4.99/month -$49.99/year
CamScanner Premium: $49.99 - Add extra 2G cloud space for storing documents - Support images larger than 5M pixels - Unlimited number of times of making annotations on documents - No watermarks on PDF file generated - No ads Two payment models: -$ 4.99/month -$49.99/year
One-page Fax: $0.99 After purchase, you can send a fax page.
Ten-page Fax: $8.99 After purchase,you can send ten fax pages.
3000 C-Points: $4.99 For features redemtion, valid for 2 years.
CamScanner Premium: $49.99 CamScanner Premium
CamScanner Premium: $49.99 CamScanner Premium
CamScanner Premium: $49.99 CamScanner Premium
600 cp + One chance to Draw: $0.99 600 cp + One chance to Draw
3000 cp + Six chance to Draw: $4.99 3000 cp + Six chance to Draw