—— Run into issues on Fairy Tales? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check for any available updates for the app in the App Store. Sometimes, developers add new content in updates, which may include additional... ⇲
Fix: Ensure that you are logged into the app with the correct account that has access to the additional content. Sometimes, users may have multip... ⇲
Fix: Adjust the settings within the app to see if there are options to turn off the reading feature or to modify how it operates. This may allow... ⇲
Fix: Check your internet connection to ensure it is stable. A weak or intermittent connection can cause issues with downloading content. Try swit... ⇲
Fix: Look for a FAQ or Help section within the app that may provide answers to common issues. Many apps have self-service options that can help r... ⇲
Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for any available updates. Kee... ⇲
Fix: Make sure you are logged into the same Apple ID that was used to make the original purchases. Go to Settings > [your name] > Media & Purchas... ⇲
Fix: Regularly check the App Store for updates. Open the App Store, tap on your profile icon, and scroll down to see if 'Fairy Tales: Listen & Re... ⇲
Fix: After reinstalling, ensure that you allow the app to fully download and install before opening it. Sometimes, opening the app too soon can l... ⇲