fix problems on Goally [iphone]

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—— Run into issues on Goally? Get help pending when official support gets back to you!

Goally
Info:
company: Goally Inc.
: https://getgoally.com/contact-us/
: www.getgoally.com
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Freezing issue

Goally freezes during setup

Fix: 1. Ensure Stable Internet Connection: Make sure you are connected to a stable Wi-Fi network. If the connection is weak, it may cause the app... ⇲
 
Slow issue

slow response time

Fix: 1. Free Up Storage: Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to free up space, which can improve a... ⇲
 
Syncing issue

routines disappear from phone

Fix: 1. Sync Your Account: Ensure that you are logged into your Goally account and that it is syncing properly. Check the app settings for a sync... ⇲
 
Settings issue

difficult to set up profiles

Fix: 1. Follow Step-by-Step Instructions: Refer to the app’s help section or user guide for detailed instructions on setting up profiles. Make su... ⇲
 
Notifications issue

notifications are not specific

Fix: 1. Customize Notification Settings: Go to the app settings and look for notification preferences. Adjust them to ensure you receive specific... ⇲
 
Customization issue

inability to edit routines

Fix: 1. Check for Edit Option: Ensure you are in the correct section of the app where routines can be edited. Look for an 'Edit' button or icon.... ⇲
 
Screen issue

blank screen loads

Fix: 1. Restart the App: Close the app completely and reopen it to see if the blank screen issue resolves itself. 2. Clear App Cache: If the opti... ⇲
 
Compatibility issue

not durable hardware

Fix: 1. Use a Protective Case: Invest in a durable case for your device to protect it from physical damage. 2. Handle with Care: Be mindful of ho... ⇲

limited functionality of care team app

Fix: 1. Explore All Features: Go through the app thoroughly to ensure you are aware of all available features. Sometimes, features may be hidden... ⇲
 
Payments issue

no in-app purchase indication

Fix: 1. Check App Store Listing: Visit the Goally page in the App Store to see if there are any in-app purchases listed and what they entail. 2.... ⇲
 
UI issue

remote control issues

Fix: 1. Ensure Bluetooth is Enabled: Make sure Bluetooth is turned on in your iPhone settings, as remote control features often rely on Bluetooth... ⇲
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 what users are saying
Good experience
74.1%

Bad experience
19.6%

Neutral
6.3%

~ from our NLP analysis of 158 combined software ratings.

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 Private Data Goally collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics