fix problems on CourseKey Student [iphone]

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—— Run into issues on CourseKey Student? Get help pending when official support gets back to you!

CourseKey Student
Info:
company: CourseKey, Inc.
: https://support.coursekeyeducation.com
: coursekey.com
Chat with our AI-based CourseKey Student Support
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Slow issue

Password resetting process is slow

Fix: To expedite the password reset process, ensure that you have access to the email associated with your account and check your spam folder for... ⇲

Slow loading times

Fix: Clear the app's cache by going to your device settings, finding CourseKey Student, and selecting 'Clear Cache' if available. This can help i... ⇲
 
Support issue

Horrible support team

Fix: Utilize online forums or community groups related to CourseKey Student where users share solutions and tips. This can provide quicker assist... ⇲
 
Notifications issue

Frequent update notifications

Fix: Adjust your app update settings in the App Store. Go to Settings > App Store and toggle off 'App Updates' to stop receiving notifications fo... ⇲

Inaccurate checkout notifications

Fix: Ensure that your device's time settings are accurate and synced with the network. Go to Settings > General > Date & Time and enable 'Set Aut... ⇲
 
Bugs issue

Counts tardy if checked in late by milliseconds

Fix: To avoid being marked tardy, aim to check in a few minutes early. Set a personal reminder on your phone to check in ahead of time. OR If... ⇲
 
UI issue

Requires exiting app to check in/out

Fix: Check if there are any settings within the app that allow for background activity or notifications that can help streamline the check-in/out... ⇲
 
Login issue

Teachers often forget to log in

Fix: Encourage teachers to set a daily reminder on their devices to log in before class starts, which can help them remember to check in. OR S... ⇲
 
Network issue

Wi-Fi dependency for attendance tracking

Fix: If possible, download the app's offline features or check if the app has an offline mode that allows attendance tracking without Wi-Fi. OR... ⇲
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 what users are saying
Good experience
94.9%

Bad experience
3.4%

Neutral
1.6%

~ from our NLP analysis of 6,649 combined software ratings.

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 Private Data CourseKey Student collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data