fix problems on Mun [iphone]

—— Run into issues on Mun? Get help pending when official support gets back to you!

Munbyn Print

Info:

company: Guangzhou Munbyn Technology Co. Limited

: https://munbyn.com/

: munbyn.com

Chat with our AI-based Mun Support

🛠️ Common Mun Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Mun crashes during printing

Fix: 1. Restart your iPhone to clear any temporary glitches that may be causing the app to crash. 2. Ensure that the Munbyn Print app is updated... ⇲

Blank screen when printing

Fix: 1. Ensure that your printer is properly connected and powered on. 2. Restart the Munbyn Print app and try printing again. 3. Check your Wi-F... ⇲

Bugs issue

Text not saving correctly

Fix: 1. Make sure you are tapping 'Save' after making changes to your text. 2. Check if there are any restrictions on your device that may preven... ⇲

UI issue

Inconsistent text size

Fix: 1. Check the font settings within the app to ensure that the same font size is selected for all text boxes. 2. If you are copying and pastin... ⇲

Mun interface changed drastically

Fix: 1. Familiarize yourself with the new interface by exploring the app and checking for any tutorials or help sections within the app. 2. Look... ⇲

Text box editing issues

Fix: 1. Ensure you are tapping directly on the text box to activate editing mode. 2. Check if there are any updates available for the app that ma... ⇲

Network issue

Difficulties connecting to printer

Fix: 1. Ensure that your printer is compatible with the Munbyn Print app. Check the manufacturer's website for compatibility information. 2. Rest... ⇲

Mun requires internet connection

Fix: 1. If you need to use the app offline, check if there is an option to download or save labels for offline use. 2. Consider using a different... ⇲

Uploads issue

Mun times out during file upload

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Try uploading small... ⇲

Search issue

No search feature for saved labels

Fix: 1. Organize your saved labels into folders or categories to make them easier to find. 2. Use a consistent naming convention for your labels... ⇲

Cannot find saved labels easily

Fix: 1. Organize your saved labels into folders or categories to make them easier to find. 2. Use a consistent naming convention for your labels... ⇲

Printing issue

Labels print off-center

Fix: 1. Check the printer settings to ensure that the paper size and type match the labels you are using. 2. Adjust the margins in the Munbyn Pri... ⇲

Cannot print multiple labels at once

Fix: 1. Check if the app has a batch printing feature in the settings or options menu. 2. If not, consider printing labels one at a time or using... ⇲

Updates issue

Frequent app updates cause new issues

Fix: 1. If an update causes issues, consider rolling back to a previous version if possible. Check if the App Store allows you to download an old... ⇲

Syncing issue

Mun does not save changes automatically

Fix: 1. Make it a habit to manually save your work frequently by tapping the 'Save' button after making changes. 2. Check the app settings to see... ⇲

Requires manual saving of work

Fix: 1. Make it a habit to manually save your work frequently by tapping the 'Save' button after making changes. 2. Check the app settings to see... ⇲

Compatibility issue

Driver issues on Windows

Fix: 1. Ensure that you have the latest drivers installed for your printer. Visit the manufacturer's website to download the latest drivers. 2. C... ⇲

Limited functionality on computer

Fix: 1. Check if there is a desktop version of the Munbyn Print app that offers more features. 2. Use the mobile app for tasks that require more... ⇲

Mun does not support certain printers

Fix: 1. Check the app's compatibility list to see if your printer is supported. If not, consider using a different printer that is compatible. 2.... ⇲

Inability to use Share Sheet for labels

Fix: 1. Check if the app has a built-in sharing feature that allows you to share labels directly from the app. 2. If the Share Sheet is not avail... ⇲