—— Run into issues on My Trading? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the app: Close the app completely by swiping it away from the app switcher. Then reopen it to see if the issue persists. 2. Upda... ⇲
Fix: 1. Verify account status: Log into your account and check if there are any notifications or alerts regarding your withdrawal request. 2. Ch... ⇲
Fix: 1. Check for email notifications: Look for any emails from the app regarding your account status or any actions required on your part. 2. R... ⇲
Fix: 1. Review terms of service: Check the app's terms regarding account access and any fees associated with unlocking accounts. 2. Verify legit... ⇲
Fix: 1. Check the app for support options: Look for a 'Help' or 'Support' section within the app that may provide FAQs or contact methods. 2. Us... ⇲
Fix: 1. Research the company: Look for the company's official website or social media pages to find their contact information and physical addres... ⇲
Fix: 1. Try different contact methods: If phone calls are not being answered, try reaching out via email or through the app's support feature. 2... ⇲
Fix: 1. Change your account password immediately: Go to the app settings and change your password to secure your account. 2. Enable two-factor a... ⇲
Fix: 1. Use reputable wallets: Only use well-known and trusted cryptocurrency wallets. Research wallets before using them. 2. Enable security fe... ⇲
Fix: 1. Verify the app's legitimacy: Research the app online to see if it has a good reputation and check for user reviews. 2. Review transactio... ⇲
Fix: 1. Educate yourself: Take time to learn about trading strategies and risk management to make informed decisions. 2. Set a budget: Determine... ⇲
Fix: 1. Research the app: Look for reviews and user experiences to determine if the app is legitimate. 2. Verify company information: Check the... ⇲
Fix: 1. Verify the website URL: Always ensure you are using the official website or app for deposits. Look for secure connections (https://) and... ⇲
Fix: 1. Set clear goals: Define what you want to achieve with the app to avoid unnecessary time spent on unproductive activities. 2. Use time ma... ⇲
Fix: 1. Check internet connection: Ensure you have a stable internet connection, as poor connectivity can affect graph loading. 2. Restart the a... ⇲