Fix Homebase errors on iphone

I have a problem with Homebase
Let us help you find a quick solution by selecting your issue from below
🔍   Browse by Category
All
 
Messages
Unread message count does not clear

🛠️ 1. Open the Homebase app and navigate to the messages section. Tap on each conversation to ensure th... show fix »
Inability to delete chat threads

🛠️ 1. Check for app updates: Ensure you are using the latest version of Homebase, as this feature may b... show fix »
Wrong photo sent in group chats

🛠️ 1. Double-check before sending: Always review the photo before hitting send to ensure it’s the corre... show fix »
Erased typed messages when leaving chat

🛠️ 1. Draft messages in a separate app: Use a notes app to draft messages before sending them in Homeba... show fix »
 
Payments
Cash out feature is inconsistent

🛠️ 1. Ensure you have a stable internet connection: Check your Wi-Fi or cellular data connection. 2. Re... show fix »
Limited employee time off requests in paid version

🛠️ 1. Review your subscription plan: Check if upgrading to a higher tier offers more time off request o... show fix »
High jump in pricing between subscription tiers

🛠️ 1. Review features: Assess which features you need and see if a lower tier meets your requirements.... show fix »
 
Customization
Lack of calendar view for schedules

🛠️ 1. Use the web version of Homebase: Log in to your account on a web browser where a calendar view ma... show fix »
Difficult to move events between dates

🛠️ 1. Use the web version: If available, the web version may offer more flexibility in moving events. 2... show fix »
 
Syncing
Cannot see changes made to schedules

🛠️ 1. Refresh the app: Pull down on the dashboard to refresh the data. 2. Log out and log back in: This... show fix »
Syncing issues with external calendars

🛠️ 1. Check your calendar settings: Ensure that Homebase is properly linked to your external calendar.... show fix »
 
Notifications
Messages are delayed in notification

🛠️ 1. Check your internet connection: Ensure you have a stable connection. 2. Restart the app: Close an... show fix »
Double notifications after updates

🛠️ 1. Check notification settings: Go to Settings > Notifications > Homebase and ensure that duplicate... show fix »
 
UI
Clock out feature is hard to find

🛠️ 1. Familiarize yourself with the app layout: Spend some time exploring the app to locate the clock o... show fix »
 
Slow
Lag in app performance

🛠️ 1. Close background apps: Double-click the Home button or swipe up from the bottom of the screen and... show fix »
 
Downloads
Cannot access paystub PDFs

🛠️ 1. Check your internet connection: Ensure you have a stable connection. 2. Restart the app: Close an... show fix »
  Have a specific Problem? Resolve Issue below:


 Contact Support
Developer:
Pioneer Works, Inc.
Email:
  https://joinhomebase.com/homebase-support
Website:
🌐 joinhomebase.com
Terms/Privacy:
⚔️ http://www.joinhomebase.com/privacy-policy
 Switch to these Alternatives:
Square Team
MyToast
Sling: Employee Scheduling App
7shifts: Employee Scheduling
When I Work Staff Scheduling
Gusto Wallet
Clover Go - Dashboard & POS
HotSchedules
Connecteam Team Management App
WhenToWork Employee Scheduling
 Private Data Homebase collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
95.7%

Neutral
2.3%

Negative experience
2.0%

~ from our NLP analysis of 56,546 combined software ratings.
  Cost of Subscriptions
  1. Homebase Essentials Plan: $24.49 Essentials Plan Monthly Subscription
  2. Homebase Plus Plan: $59.99 Plus Plan Monthly Subscription
  3. Homebase Essentials Annual: $239.99 Homebase Essentials Annual Subscription
  4. Homebase Plus Plan Annual: $599.99 Homebase Plus Plan Subscription Annual