fix problems on Celo [iphone]

—— Run into issues on Celo? Get help pending when official support gets back to you!

Celo - Healthcare Messenger

Info:

company: Celo Limited

: https://www.celohealth.com/contact-us

Chat with our AI-based Celo Support

🛠️ Common Celo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Celo freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhone X and later) to view all open apps. Swipe u... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > Celo, and offload the app to clear temporary files. 2. Check for updates: En... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store and check for any available updates for Celo. Developers often release updates to fix bugs that cause... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: If Celo allows for any content to be downloaded, make sure to download it while you have a stable inter... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if Celo has a help or FAQ section within the app that can provide answers to common issues. 2. Search online f... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Celo and ensure that notifications are enabled and set to your preference.... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features. 2. Use the search function: I... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any hidden customization options that you may have missed. 2. Use themes or... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Celo to reduce battery usage. 2. Lower s... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for Celo. If not, consider upgrading your device if possible... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.3%

Bad experience

7.7%

Neutral

0.0%

~ from our NLP analysis of 39 combined software ratings.

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Private Data Celo collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics