fix problems on Artsonia [iphone]

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—— Run into issues on Artsonia? Get help pending when official support gets back to you!

Artsonia
Info:
company: Artsonia
: https://www.artsonia.com/apps/help
: www.artsonia.com
Chat with our AI-based Artsonia Support
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Network issue

Drops connection

Fix: 1. Ensure that your Wi-Fi connection is stable. You can do this by testing other apps or websites to see if they are also experiencing conne... ⇲
 
Crashes issue

Artsonia closes in middle of posting

Fix: 1. Make sure your device has enough storage space. Go to Settings > General > iPhone Storage and check available space. If storage is low, d... ⇲

New version crashes when loading photos

Fix: 1. If you recently updated the app and it started crashing, try uninstalling and reinstalling the app to see if that resolves the issue. 2.... ⇲
 
Loading issue

Keeps spinning when trying to access artist statement

Fix: 1. Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa. 2. Close the a... ⇲
 
Uploads issue

Too many steps to complete uploads

Fix: 1. Familiarize yourself with the upload process by reviewing any available tutorials or guides within the app. This can help streamline your... ⇲

Issues with batch publishing

Fix: 1. Ensure that you are following the correct procedure for batch publishing as outlined in the app's help section. 2. Try reducing the numb... ⇲

Uploading problems often attributed to wifi

Fix: 1. Test your Wi-Fi speed using a speed test app to ensure it is sufficient for uploads. If the speed is low, consider resetting your router... ⇲

Inability to upload artwork through app consistently

Fix: 1. Ensure that the app has the necessary permissions to access your photos. Go to Settings > Privacy > Photos and check if Artsonia is allow... ⇲
 
UI issue

Problems with magnetic cropping

Fix: 1. Check if there are any settings related to cropping in the app that may need adjustment. 2. Try using a different image or adjusting the... ⇲

Difficulties with editing in app or browser

Fix: 1. Ensure that you are using a compatible browser if accessing the app through a web interface. Try using Chrome or Safari for better perfor... ⇲
 
Updates issue

Frequent updates required

Fix: 1. Enable automatic updates for the app by going to Settings > App Store and turning on 'App Updates'. This will ensure you always have the... ⇲

Loses work during updates

Fix: 1. Before updating the app, ensure that all your work is saved and backed up. You can take screenshots or save files to your device. 2. Avo... ⇲
 
Customization issue

Limited abilities for adding to showcases from app

Fix: 1. Review the app's documentation or help section to understand the limitations and find alternative methods for adding to showcases. 2. Us... ⇲
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 what users are saying
Good experience
98.0%

Neutral
1.1%

Bad experience
0.9%

~ from our NLP analysis of 902 combined software ratings.

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 Private Data Artsonia collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data