fix problems on Davenport [iphone]

—— Run into issues on Davenport ? Get help pending when official support gets back to you!

Davenport Mobile

Info:

company: Davenport & Company LLC

: https://www.investdavenport.com/davenport-online-support/

: www.investdavenport.com

Chat with our AI-based Davenport Support

🛠️ Common Davenport Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Goofy smile on app's first screen

Fix: While the design of the app's first screen is subjective, you can customize your experience by navigating to the settings menu (if available... ⇲

Difficulties with balance visibility

Fix: Check if there are any filters or settings within the app that might be hiding your balance. Navigate to the account or balance section and... ⇲

Security issue

Face recognition feature unreliable

Fix: Make sure that Face ID is properly set up on your iPhone. Go to Settings > Face ID & Passcode and ensure that Face ID is enabled for the Dav... ⇲

Requires 2FA each time due to device not remembered

Fix: Check if there is an option in the app settings to remember your device for 2FA. If available, enable this feature to avoid entering 2FA eve... ⇲

Davenport reloads after logging out

Fix: This may be a bug in the app. To mitigate this, try clearing the app's cache. Go to Settings > General > iPhone Storage, find Davenport Mobi... ⇲

Login button unresponsive

Fix: If the login button is unresponsive, try force-closing the app and reopening it. To do this, swipe up from the bottom of the screen (or doub... ⇲

Website redirects to app for login

Fix: If you prefer using the website, try accessing it through a different browser or in incognito mode. This may prevent the automatic redirect... ⇲

Login page buggy on iPhone

Fix: If the login page is buggy, try clearing the app's cache by offloading the app through Settings > General > iPhone Storage. This can help re... ⇲

Login button frequently unresponsive

Fix: If the login button is frequently unresponsive, try restarting your iPhone. This can help clear any temporary glitches affecting the app's p... ⇲

UI issue

Poor interface insights on portfolio

Fix: Explore the app's settings to see if there are options to customize the portfolio view. Look for any settings related to insights or analyti... ⇲

Updates issue

Frequent bugs with updates

Fix: To minimize bugs, ensure that you are always using the latest version of the app. Regularly check for updates in the App Store and install t... ⇲

Crashes issue

Davenport crashes when enabling Face ID

Fix: If the app crashes when enabling Face ID, try uninstalling and reinstalling the app. This can help resolve any corrupted files that may be c... ⇲

Compatibility issue

Incompatibility with iOS upgrades

Fix: If you experience incompatibility issues after an iOS upgrade, check for updates to the Davenport Mobile app in the App Store. Developers of... ⇲