fix problems on FYI TV [iphone]

—— Run into issues on FYI TV? Get help pending when official support gets back to you!

FYI TV: Passionate Enthusiasts

Info:

company: A&E Television Networks Mobile

: http://www.fyi.tv

: www.fyi.tv

Chat with our AI-based FYI TV Support

🛠️ Common FYI TV Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Activation issues with service provider

Fix: 1. Ensure that your device is connected to a stable internet connection. Check your Wi-Fi or cellular data settings. 2. Restart the app and... ⇲

No 10-second rewind button

Fix: 1. Use the standard rewind feature by dragging the playback slider back to the desired point. 2. Alternatively, you can tap the screen to b... ⇲

Ads issue

Commercials stall and take time to recover

Fix: 1. Check your internet connection speed. A slow connection can cause buffering issues. Consider switching to a faster network if possible.... ⇲

Ads freeze during playback

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store, search for FYI TV, and check for updates. 2. Restart the app... ⇲

Excessive commercials during shows

Fix: 1. If available, consider upgrading to a premium subscription that may offer ad-free viewing. 2. Use the app's settings to see if there are... ⇲

Crashes issue

FYI TV crashes after advertisements

Fix: 1. Update the app to the latest version to ensure you have the most recent bug fixes. 2. Clear the app cache and data from your device sett... ⇲

Performance issue

Inconsistent app performance

Fix: 1. Close any background apps that may be using up resources on your device. 2. Restart your device to free up memory and improve performanc... ⇲

Content issue

Limited availability of certain seasons

Fix: 1. Check the app's content library regularly, as availability can change. 2. Look for alternative streaming services that may have the seas... ⇲

UI issue

No full-screen viewing option

Fix: 1. Tap the video during playback to see if a full-screen option appears. If not, check the app settings for any display options. 2. Rotate... ⇲

Permissions issue

Some shows are view locked

Fix: 1. Verify your subscription level to ensure it includes access to the locked content. 2. Check if there are any promotional offers or upgra... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

77.1%

Bad experience

16.4%

Neutral

6.4%

~ from our NLP analysis of 140 combined software ratings.

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Private Data FYI TV collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Search History
- Diagnostics