fix problems on Breez [iphone]

—— Run into issues on Breez? Get help pending when official support gets back to you!

Breez: Lightning Client & POS

Info:

company: BREEZ DEVELOPMENT LTD

: https://breez.technology

Chat with our AI-based Breez Support

🛠️ Common Breez Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot create multiple wallets

Fix: Currently, Breez does not support the creation of multiple wallets within the app. As a workaround, consider using a different wallet app th... ⇲

Cannot restore wallet on another app

Fix: To restore your Breez wallet on another app, you will need to export your seed phrase from Breez. Go to the settings in Breez, find the opti... ⇲

Compatibility issue

Cannot use on multiple devices simultaneously

Fix: Breez is designed to be used on a single device at a time. If you need to access your funds on another device, you can export your seed phra... ⇲

Not integrated with Liquid

Fix: As Breez does not support Liquid, consider using a different wallet that does if you need Liquid integration. You can transfer your Bitcoin... ⇲

Payments issue

High fees for swaps

Fix: To minimize fees, consider using a different exchange or wallet that offers lower swap fees. You can also check for promotions or fee discou... ⇲

Fails to receive funds

Fix: If you are not receiving funds, first check your wallet address to ensure it is correct. You can also check the transaction status on the bl... ⇲

Pending transactions for extended periods

Fix: If transactions are pending, check the transaction fee you set. If it was too low, it may take longer to confirm. You can use a transaction... ⇲

No route errors for payments

Fix: If you encounter payment issues, ensure that you have a stable internet connection. Sometimes, payment routes may fail due to network issues... ⇲

Trapped funds in the app

Fix: If you cannot access your funds, ensure that you have backed up your seed phrase. You can use this to restore your wallet in another app if... ⇲

Battery issue

Breez gets very warm

Fix: If the app is causing your device to heat up, try closing other background applications to free up resources. Additionally, ensure your devi... ⇲

Support issue

Poor customer support

Fix: For immediate assistance, check the app's FAQ or help section for common issues and solutions. Many problems can be resolved through self-he... ⇲

Syncing issue

Breez offline and not synchronized

Fix: If the app is offline, check your internet connection. Try switching between Wi-Fi and mobile data to see if that resolves the issue. OR... ⇲

UI issue

Clunky and slow UI

Fix: To improve performance, try clearing the app cache if the option is available in your device settings. This can help speed up the app's resp... ⇲

Customization issue

Focus on podcasts detracts from primary function

Fix: If the podcast feature is distracting, you can choose to ignore it and focus on the wallet functionalities. Use the app primarily for transa... ⇲

Settings issue

Inability to enter invoice amount in sats

Fix: If you cannot enter amounts in sats, check if there is a toggle or setting in the app that allows you to switch between fiat and satoshi inp... ⇲

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