fix problems on Cerego [iphone]

—— Run into issues on Cerego? Get help pending when official support gets back to you!

Cerego

Info:

company: Cerego, Inc

: https://cerego.com

Chat with our AI-based Cerego Support

🛠️ Common Cerego Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cerego crashes frequently

Fix: 1. Restart the App: Close the Cerego app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and s... ⇲

text does not appear on screen

Fix: 1. Check App Permissions: Go to Settings > Privacy > Accessibility and ensure that Cerego has the necessary permissions enabled. Sometimes,... ⇲

UI issue

flashcards display blank

Fix: 1. Refresh the Flashcards: Try swiping down on the flashcard screen to refresh the content. This can reload the data and potentially fix the... ⇲

scrolling issue after adding entries

Fix: 1. Restart the App: Close and reopen the Cerego app to reset any temporary glitches that may be causing scrolling issues after adding entrie... ⇲

Audio issue

text to speech malfunctions

Fix: 1. Check Settings: Go to Settings > Accessibility > Spoken Content and ensure that 'Speak Selection' and 'Speak Screen' are enabled. Adjust... ⇲

audio pronunciation mismatch

Fix: 1. Check Audio Settings: Go to Settings > Accessibility > Spoken Content and ensure that the correct voice and language settings are selecte... ⇲

Gameplay issue

mandatory breaks are too long

Fix: 1. Adjust Break Settings: Check if there are options within the app to customize break durations. Look for settings related to study session... ⇲

Permissions issue

limited access to user decks

Fix: 1. Explore App Settings: Check the app settings to see if there are options to access or create user decks. Sometimes, features may be hidde... ⇲

Notifications issue

scheduling notifications can be inconvenient

Fix: 1. Adjust Notification Settings: Go to Settings > Notifications > Cerego and customize how and when you receive notifications. You can chang... ⇲

Compatibility issue

inconsistent performance on different devices

Fix: 1. Ensure Compatibility: Check that all devices are running compatible versions of the app. Update the app on all devices to the latest vers... ⇲

Updates issue

Cerego requires frequent updates

Fix: 1. Enable Automatic Updates: Go to Settings > App Store and enable 'App Updates' under Automatic Downloads. This will ensure that the app up... ⇲

Content issue

limited coverage of terms

Fix: 1. Create Custom Content: If the app lacks certain terms, consider creating your own flashcards or study materials within the app to cover t... ⇲

Slow issue

slow progress tracking

Fix: 1. Restart the App: Close and reopen the Cerego app to refresh its performance, which may improve the speed of progress tracking. 2. Clear... ⇲

difficulty logging into accounts

Fix: 1. Check Credentials: Ensure you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Passwo... ⇲

Screen issue

screenshot text quality is poor

Fix: 1. Adjust Screenshot Settings: Ensure that you are taking screenshots at the highest resolution possible. Go to Settings > Display & Brightn... ⇲